Front Desk Associate
hace 1 semana
About the Role
We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Reconocida Empresa. As a key member of our front office team, you will be responsible for providing exceptional guest experiences from check-in through check-out.
Key Responsibilities
- Provide efficient and personalized service to guests, ensuring a seamless check-in and check-out process.
- Manage guest queries and concerns in a timely and professional manner.
- Collaborate with other departments to ensure a smooth and efficient guest experience.
- Maintain accurate records and reports, including guest information and hotel operations.
- Participate in ongoing training and development to enhance skills and knowledge.
Requirements
- Previous experience in a customer-facing role, preferably in the hospitality industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Basic computer skills and proficiency in hotel software systems.
- High school diploma or equivalent required.
What We Offer
As a Front Desk Associate at Reconocida Empresa, you will have the opportunity to work with a dynamic and supportive team, receive ongoing training and development, and enjoy a competitive compensation package.
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