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Front Desk Associate
hace 2 meses
Job Summary: We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Associate at Jacobs Inn Barcelona. As a key member of our reception team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.
Responsibilities:
- Provide top-notch customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
- Manage front desk operations, including check-ins, check-outs, and handling guest requests.
- Work closely with the reservations team to ensure accurate and efficient room assignments.
- Assist with food and beverage services, including taking orders and serving guests.
- Maintain a clean and organized front desk area, ensuring a welcoming environment for guests.
- Collaborate with the rest of the reception team to achieve common goals and objectives.
Requirements:
- Advanced English and Spanish language proficiency.
- Work permit and NIE/DNI.
- Positive attitude and excellent communication skills.
- Ability to multitask and work in a fast-paced environment.
About Us: Jacobs Inn Barcelona is a dynamic and customer-focused hostel that prides itself on providing an exceptional experience for our guests. We are committed to delivering top-notch service and creating a welcoming atmosphere for travelers from around the world.
