Front Desk Supervisor
hace 2 días
At Aire Ancient Baths, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring a seamless and exceptional experience for our guests.
Key Responsibilities:- Coordinate front desk activities and supervise the team to ensure excellent customer service.
- Monitor team compliance and resolve any issues that may arise.
- Propose and implement improvements to enhance the guest experience.
- Support guests during check-in, check-out, and provide feedback to management.
- Inform guests about upgrades, services, and treatments, and assign wristbands accordingly.
- 2 years of previous experience in the Hospitality or Wellness sector.
- 6 months of previous experience in team management.
- Previous experience in Front Desk is desired.
- Fluency in English is required.
- Fluency in Catalan is a plus.
We offer a permanent contract, AIRE gift experience on your birthday, 30% off in all our experiences, and the opportunity to be part of an engaged, hard-working, and united team.
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