Front Desk Supervisor
hace 2 días
We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Aire Ancient Baths. As a key member of our front office team, you will be responsible for ensuring a seamless and exceptional guest experience.
Key Responsibilities:- Client Experience: Ensure a high level of satisfaction among our guests by providing personalized attention and resolving any issues that may arise.
- Team Management: Support the Front Desk Manager in supervising and coordinating the front desk team, ensuring that all tasks are completed efficiently and effectively.
- Operations: Oversee the daily operations of the front desk, including managing inventory, sales, and reporting incidents and improvements.
- Guest Services: Provide exceptional guest services, including check-in, check-out, and feedback to management.
- 2 years of experience in the Hospitality or Wellness sector
- 6 months of experience in team management
- Previous experience in Front Desk is desired
- Fluency in English
- Fluency in Catalan is a plus
- Permanent contract
- Aire gift experience on your birthday
- 30% off in all our experiences
- Be part of an engaged, hard-working, and united team
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