Strategic Retail Key Account Assistant
hace 2 semanas
Company Overview
Lotus Bakeries Spain & Portugal has experienced significant growth in its retail presence, becoming the 3rd largest cookie brand in Spain. This expansion is reflected in a steady increase in household penetration. We are currently seeking a highly skilled KAM Assistant to support our sales team in Spain & Portugal.
Job Description
The successful candidate will serve as the primary contact for assigned key accounts, providing essential support to the key account team in handling day-to-day business. Reporting directly to the Sales Manager Retail, this individual will be responsible for:
- Supporting assigned channels, including Retail Spain & Portugal and Away from home KAM.
- Coordinating with commercial, pricing, and logistics partners, as well as HQ Madrid and HQ Belgium.
- Maintaining customer master data, prices, and conditions within SAP.
- Processing orders and coordinating logistics in collaboration with the key account management and logistics department.
- Providing relevant sales reports and special analyses.
- Assisting the KAM and Sales Manager team with administrative tasks.
- SUPPORTING IN THE PREPARATION OF CUSTOMER APPOINTMENTS AND PRESENTATIONS, AS WELL AS MAINTENANCE, TRACKING, AND EVALUATION OF PROMOTIONAL AGREEMENTS.
- Managing rebates, spending, and accruals for clients.
- Independently maintaining, billing, and documenting condition agreements, including responsibility for customer-specific invoice control and tracking open orders.
- Customer-specific complaint management.
- Fostering strong relationships with back-office teams at national and regional levels.
- Collaborating with Customer Service to ensure excellence in pricing, orders, and rebates issues.
Required Skills and Qualifications
To succeed in this role, candidates must possess:
- A degree or equivalent, preferably with an admin or commercial focus.
- No less than 5 years of experience in admin and commercial roles.
- Proficiency in SAP and MS Office.
- Excellent English skills (B2 minimum) and C2 Spanish language proficiency.
- Valuable Portuguese language skills.
- Experience in the FMCG/Retail sector.
- Strong commercial understanding and ability to think and act as a partner for sales teams.
- Organizational skills, commitment, and a hands-on mentality.
- Excellent communication skills and enjoyment of working in a team environment.
Benefits
We offer:
- Permanent employment in a modern working environment in Madrid.
- A comprehensive induction into all subject areas by various departments.
- Training opportunities for relevant programs.
- A diverse range of tasks and opportunities to contribute to the company's success.
- 27 days' vacation.
- Team workshops and joint activities.
- Flexible 1 day home office option.
Salary
This position offers a competitive salary, estimated to be around €45,000 - €60,000 per annum, depending on qualifications and experience, considering the location and the job requirements.
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