Dedicated Customer Service Representative with Exceptional Norwegian Language Skills
hace 3 semanas
CPM International is a global company with a presence in over 30 countries. We provide multilingual support tailored to our diverse markets, focusing on customer service, sales, and technical support solutions.
Salary and Benefits
The annual salary for this position is €9,230.77 gross, with the possibility of bonuses for top performance. Additionally, employees receive paid bank holidays and one extra day in lieu. The company offers a hybrid work model, allowing employees to work from home four days a month while also having access to an office location in Barcelona (La Sagrera).
Job Description
We are seeking a dedicated customer service representative to immerse themselves in our brand and deliver first-class service to our customers. Key responsibilities include working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional manner. Employees will develop a sound understanding of our products and services, embracing our company values and acting as brand ambassadors.
Required Skills and Qualifications
- A fluent level of Norwegian with exceptional grammar and spelling skills
- High level of English (Both written and spoken)
- A genuine passion for delivering outstanding customer service
- Ability to deal with sensitive calls with empathy
- Strong administrative skills with a keen eye for detail
- A professional outlook and proactive approach to problem solving
Benefits and Career Development
We offer a comprehensive benefits package, including DKV dental insurance, best-in-class people engagement activities, ongoing training and development opportunities, and an Employee Assistance Program. Employees can also access LinkedIn specialized training & courses and participate in our Referral Program. Our hybrid work model allows for flexibility and work-life balance, while our office location in Barcelona provides easy access to public transportation and amenities.
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