Customer Service Representative with High Level of Norwegian Language Skills

hace 6 días


Barcelona, Barcelona, España Cpm International A tiempo completo

About CPM International
CPM International is a global company with a presence in over 30 countries. We offer multilingual support in various languages tailored to the needs of our diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.

Our Client
Our client is committed to improving the quality of life of our global community by developing household and healthcare products trusted and relied upon by consumers worldwide. They are recognized for their top results in sustainability, social responsibility, diversity, and innovation.

Job Description
We are recruiting exceptional customer service representatives to deliver first-class service to our customers. As a customer service representative, you will work collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way. You will analyze problems and offer individual solutions, and provide an omnichannel service to our consumers via telephone, email, chat, and social media.

Requirements
To be successful in this role, you will need a fluent level of Norwegian with exceptional grammar and spelling skills. You will also need a high level of English (both written and spoken), a genuine passion for delivering outstanding customer service, and the ability to deal with sensitive calls with empathy. Strong administrative skills with a keen eye for detail and a professional outlook are also essential.

Benefits
We offer a competitive salary, top performance incentives, and a bonus for language skills. You will also receive paid bank holidays and an extra day in lieu, as well as hybrid work model with 4 days per month at the office/training/rest from home. Training is also provided, and you will have access to best-in-class people engagement activities and programs.



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    We are seeking a highly skilled Customer Service Representative with a high level of Norwegian language proficiency to join our team at CPM International. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in Norwegian, responding to product information requests, and resolving queries in a...


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