Customer Service Representative with High Level of Norwegian Language Skills

hace 2 semanas


Barcelona, Barcelona, España Cpm International A tiempo completo
About CPM International

CPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.

Our Client

Our client is a leading global company committed to improving the quality of life of our global community by developing household and healthcare products trusted and relied upon by consumers worldwide. They are recognized for their top results in sustainability, social responsibility, diversity, and innovation.

Job Description

We are recruiting exceptional customer service representatives to immerse themselves in the brand and deliver first-class service to our customers. As a customer service representative, you will work collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way.

Key Responsibilities:
  • Develop a sound understanding of the products and services offered by our client
  • Offer an omnichannel service to our consumers via telephone, email, chat, and social media
  • Analyze customer problems and offer individual solutions
  • Deal with sensitive calls with empathy and a professional outlook
  • Develop strong administrative skills with a keen eye for detail
Requirements:
  • A fluent level of Norwegian with exceptional grammar and spelling skills
  • A high level of English (both written and spoken)
  • A genuine passion for delivering outstanding customer service
  • Ability to work in a team and contribute to personal and team targets/SLA
Benefits

We offer a competitive salary, top performance incentives, and a range of benefits including DKV dental insurance, best-in-class people engagement activities, and ongoing training and development opportunities.

Join us and contribute to a vibrant and innovative culture that celebrates diversity and inclusion.



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