IT Support Engineer Intern
hace 7 días
We are seeking a highly motivated and detail-oriented IT Support Engineer Intern to join our team. As an IT Support Engineer Intern, you will be responsible for providing technical support to our operations network, working alongside industry-leading engineers to solve complex technical challenges.
Key Responsibilities- Deliver high-quality IT support to our customers, ensuring a consistently high level of service.
- Manage and deploy IT devices and technologies across our various site types, ensuring seamless integration and minimal downtime.
- Diagnose and reproduce technical issues with Amazon technology products, identifying opportunities for process improvement and standardization.
- Collaborate with Amazon Operations teams to identify and implement process improvements, enhancing the customer experience.
- Work on innovative projects that have a direct impact on our customer experience, leveraging your technical expertise to drive results.
Our IT teams are the backbone of Amazon's operations, ensuring that our customers receive the best possible experience. As an IT Support Engineer Intern, you will be part of a dynamic and fast-paced team that is passionate about innovation and customer satisfaction.
Requirements- Currently in your penultimate or final year of a university degree in IT, Computer Science, Engineering, or a related field.
- Eligible to complete a full-time internship of 3-6 months.
- Highly proficient in both spoken and written English and Spanish.
- Basic knowledge of systems, networks, or operating systems, including concepts like deployment, troubleshooting, and system upgrades.
- Familiarity with Microsoft Windows 10 and Windows Server operating systems.
- Strong problem-solving and analytical skills, with the ability to identify process improvements and innovative solutions.
- Excellent communication and teamwork skills, able to collaborate effectively with others.
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