Principal Customer Success Solutions Consultant
hace 3 semanas
Inspectorio is the leading AI-powered supply chain platform optimizing performance, building resilience, and providing intelligence across production chains for global brands, retailers, and their multi-tier suppliers.
Job SummaryWe are seeking a seasoned professional to join our Solutions Consulting team as a Principal Customer Success Solutions Consultant. As a trusted advisor to our clients, you will provide strategic guidance and thought leadership to help them leverage our technology solutions effectively.
Key Responsibilities- Conduct in-depth assessments of client needs and business objectives to develop tailored solutions and recommendations.
- Collaborate with cross-functional teams to align our offerings with client requirements.
- Lead the development and delivery of high-impact product demonstrations, presentations, workshops, and executive briefings.
- Manage multiple projects independently, identifying project risks, and ensuring timely delivery.
- Design and validate comprehensive solutions tailored to client needs and oversee multiple implementations.
- 8+ years in fashion/apparel sourcing or supply chain management.
- At least 5+ years of experience in Solutions Consulting in a SaaS environment.
This role requires a seasoned professional with a proven track record of success in consulting, implementation, and client engagement, as well as a deep understanding of both technology and supply chain management within the apparel/fashion industry.
What You'll DoYou will serve as the subject matter expert on industry trends, challenges, and best practices within the retail and apparel industry. You will conduct thorough discovery sessions and integrate findings into solution design. You will strategize client engagements and consult clients on best practices, driving deeper engagements and upselling services.
Why Join UsAt Inspectorio, we are committed to helping our clients optimize their supply chain operations and improve their bottom line. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.
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