Administrative Support Professional for Airport Experience

hace 3 semanas


Madrid, Madrid, España Black Pen Recruitment A tiempo completo

About the Role
">Join our team as a highly skilled Administrative Support Professional for Airport Experience and play a crucial role in delivering exceptional support to our clients. This part-time or full-time position offers a salary of R250,000 per annum, depending on experience.

About the Company
">

We are Black Pen Recruitment, a global leader dedicated to enhancing the travel experience. With a focus on delivering premier airport experiences, loyalty and customer engagement solutions, and insurance services, we reach over 400 million end consumers worldwide, transforming travel into a seamless and rewarding journey.

About the Position
">

As an Administrative Support Professional for Airport Experience, you will provide essential administrative support for the team using Access Dimensions software, specifically for Lounge and Non-Lounge activities. You will be responsible for ensuring smooth processing of invoices, reconciliations, and settlements, maintaining effective communication with both internal and external stakeholders.

About the Responsibilities
">

  • Lounge Invoice Processing: Capture daily lounge-related correspondence (invoices, queries, etc.) received via Freshdesk in the Lounge Tracker. Process lounge invoices efficiently and within required deadlines. Validate lounge invoices against visit reports. Resolve queries with stakeholders amicably, ensuring a collaborative approach. Maintain organized documentation and filing of all records.
  • Supplier Reconciliation: Assist with timely reconciliation of lounge accounts to ensure accuracy and alignment. Supplier Settlement: Aid in the preparation of payment files, ensuring that payment merges are accurate. Ensure suppliers receive remittance advice for each respective payment made.
  • Cashflow Management: Contribute to cash flow management by updating the Lounge Tracker and processing invoices promptly. Ageing: Provide necessary inputs and comments on ageing invoices. Accruals: Offer insights and comments on unprocessed invoices as part of the accruals process.
  • Stakeholder Management: Collaborate with both internal and external stakeholders to resolve queries, maintaining a professional and cooperative relationship.

About the Requirements
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  • Fluency in Chinese is essential.
  • Must have a Matric qualification or higher.
  • Candidates must be based in South Africa.
  • Strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.
  • Excellent communication and interpersonal skills for liaising with diverse stakeholders.
  • Experience with Access Dimensions and Freshdesk (or similar tools) is advantageous.

About the Benefits
">

This is a remote work opportunity with regular training and onboarding sessions. The successful candidate will enjoy a competitive salary package, including opportunities for career growth and development.



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