Airport Experience Administrator

hace 2 semanas


Madrid, Madrid, España Black Pen Recruitment A tiempo completo
Job Overview

At Black Pen Recruitment, we are seeking a highly organized and detail-oriented Airport Experience Administrator to join our team. As an essential part of our operations, you will provide administrative support for the team using Access Dimensions software, specifically for Lounge and Non-Lounge activities.

Key Responsibilities:
  • Lounge Invoice Processing: Capture daily lounge-related correspondence (invoices, queries, etc.) received via Freshdesk in the Lounge Tracker. Process lounge invoices efficiently and within required deadlines. Validate lounge invoices against visit reports. Resolve queries with stakeholders amicably, ensuring a collaborative approach.
  • Supplier Reconciliation: Assist with timely reconciliation of lounge accounts to ensure accuracy and alignment. Supplier Settlement: Aid in the preparation of payment files, ensuring that payment merges are accurate. Ensure suppliers receive remittance advice for each respective payment made.
  • Cashflow Management: Contribute to cash flow management by updating the Lounge Tracker and processing invoices promptly. Ageing: Provide necessary inputs and comments on ageing invoices. Accruals: Offer insights and comments on unprocessed invoices as part of the accruals process.
  • Stakeholder Management: Collaborate with both internal and external stakeholders to resolve queries, maintaining a professional and cooperative relationship.
About the Role

This is a part-time or full-time opportunity, with a salary range of approximately R120,000 - R180,000 per annum, depending on experience. The successful candidate will be based in South Africa and will work remotely. Fluency in Mandarin is essential, and a Matric qualification or higher is required.

We are looking for a strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. Excellent communication and interpersonal skills for liaising with diverse stakeholders are also essential. Experience with Access Dimensions and Freshdesk (or similar tools) is advantageous.



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