Customer Experience Strategist
hace 1 mes
Company Overview
Everai is a rapidly growing company with an enthusiastic and hardworking team of 40 people. We have experienced incredible traction since our public release, growing from 0 to 10M+ active users.
About the Role
We are seeking a Customer Experience Strategist to oversee the research, planning, execution, and delivery of product launches related to our AI platform. This role reports directly to our CMO Thomas.
Key Responsibilities
- Develop and execute comprehensive CRM strategies to grow, engage, and retain the user base across multiple channels.
- Manage and optimize email deliverability to ensure high inbox placement rates.
- Collaborate with cross-functional teams to plan and execute CRM campaigns.
- Monitor and analyze campaign performance, measuring relevant KPIs.
- Conduct A/B testing, analyze results, and provide actionable insights.
- Develop and maintain a CRM roadmap aligned with overall product and business objectives.
- Stay up-to-date with industry trends and best practices.
- Troubleshoot and resolve any CRM-related issues.
Your Qualifications
To be successful in this role, you will need:
- 3+ years of experience in CRM roles with a proven track record.
- Expert knowledge of email deliverability.
- Extensive experience with email marketing and CRM platforms.
- Proven expertise in both email and on-site CRM strategies.
- Strong analytical skills and experience in data-driven decision-making.
- Ability to create, execute, and optimize CRM campaigns.
What We Offer
We offer a competitive salary of $120,000 per year, full-remote work, and a B2B contract. If you're a motivated individual looking to make a real impact, please apply for this exciting opportunity.
-
Customer Experience Strategist
hace 1 semana
Barcelona, Barcelona, España The Tropicfeel, S.L. A tiempo completoTropicfeel, S.L., a company dedicated to responsible and sustainable growth, is seeking a Customer Experience Strategist to lead the development and execution of our CRM strategy. Our goal is to enhance customer engagement, segmentation, and loyalty while driving customer satisfaction and long-term value.**Job Description:**We are looking for an individual...
-
Customer Experience Growth Strategist
hace 1 semana
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoTeleperformance Spain Job DescriptionWe are seeking a skilled Customer Experience Growth Strategist to lead our sales team in Spain. This role requires strong leadership and analytical skills, as well as excellent communication abilities.Company OverviewTeleperformance is a global leader in customer experience management and contact center business process...
-
Customer Experience Strategist
hace 1 semana
Barcelona, Barcelona, España Payretailers Arg S.R.L. A tiempo completoAbout UsAt Payretailers Arg S.R.L., we are dedicated to delivering innovative solutions that empower businesses in Latin America and Africa. Our collaborative environment fosters creativity and growth, valuing every employee's contribution.Job SummaryWe are seeking a highly motivated and innovative Customer Experience Strategist to lead our CRM efforts and...
-
Customer Experience Strategist
hace 5 días
Barcelona, Barcelona, España Amenitiz A tiempo completoAbout UsAmenitiz is a leading hospitality management platform that empowers hoteliers worldwide. With over 12,000 customers and a strong presence in Barcelona and Medellin, we're revolutionizing the industry with our innovative solutions.Job DescriptionWe're seeking an experienced Customer Experience Strategist to play a key role in shaping and driving our...
-
Barcelona, Barcelona, España Novartis A tiempo completoJob Description: We are seeking an experienced Senior Marketing Strategist to lead our customer experience initiatives in Spain. This is a critical role that will drive business growth and improvement by developing and executing strategies that deliver exceptional customer experiences.About the Role: As a Senior Marketing Strategist, you will be responsible...
-
Customer Experience Strategist
hace 1 semana
Barcelona, Barcelona, España Isdin A tiempo completoAbout UsWe are an international dermocosmetic company with a clear purpose: Inspire everyone we touch to enjoy healthy, happy, beautiful lives. We are a purpose-driven company, and we want your day-to-day work to have a positive impact on our communities and the planet. We are proud to be B Corp certified. This comes with great responsibility: to be a force...
-
Barcelona, Barcelona, España Monday Working Spaces By Urbania A tiempo completoAbout Monday Working Spaces By UrbaniaWe are a leading provider of innovative workspaces, dedicated to fostering a community of success and collaboration. Our state-of-the-art facilities in Barcelona, Madrid, Málaga, Andorra, and Lisbon offer the perfect environment for professionals to thrive.Job SummaryWe are seeking an experienced Customer Experience...
-
Customer Experience Strategist
hace 4 semanas
Barcelona, Barcelona, España PTC A tiempo completoTransform the way companies operate and innovate with PTC's cutting-edge software solutions.Job DescriptionWe are seeking a highly skilled Customer Experience Strategist to join our Service Management Team. As a key member of this team, you will play a crucial role in managing $400 million of Annual Recurrent Revenue (ARR) for both SaaS and On-Premise...
-
Barcelona, Barcelona, España Qlik A tiempo completoCompany OverviewQlik, a Gartner Magic QuadrantTM Leader for 14 years, transforms complex data landscapes into actionable insights. Serving over 40,000 global customers, Qlik's portfolio leverages pervasive data quality and advanced AI/ML capabilities.SalaryThe estimated salary for this role is $120,000 - $150,000 per year, depending on location and...
-
Pet Experience Strategist
hace 3 días
Barcelona, Barcelona, España Nestlé Sa A tiempo completoAbout UsNestlé Purina is a global leader in pet care, dedicated to enriching the lives of pets and their owners. We are committed to creating innovative, high-quality products that meet the evolving needs of pets and their families.Job OverviewWe are seeking a highly skilled Pet Experience Strategist to join our team at Nestlé Purina Petcare European...
-
Customer Experience Strategist
hace 1 semana
Barcelona, Barcelona, España Nedena A tiempo completoCompany Overview\Nedena enables you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better.\\About The Role\The SAP Cloud Success organization aims to create an industry-leading virtual customer engagement experience. Virtual Customer Success Partners will use a low touch/virtual engagement...
-
Digital Experience Strategist
hace 3 días
Barcelona, Barcelona, España Schneider Electric Norge As A tiempo completoWe are seeking a talented Digital Experience Strategist to join our team at Schneider Electric Norge As. This role involves defining and delivering innovative digital features that enhance the customer ordering experience, driving business growth through extensive collaboration with cross-functional teams.The ideal candidate will have a clear vision and...
-
Customer Success Strategist
hace 1 semana
Barcelona, Barcelona, España Amadeus It Group A tiempo completoJob DescriptionAbout the Role:The Amadeus Customer Care Management (CCM) team is seeking a highly skilled Customer Success Strategist to join our team. As a key member of our operations division, you will be responsible for delivering exceptional customer service and support to our strategic customers.Key Responsibilities:CUSTOMER RELATIONSHIP MANAGEMENT:...
-
Customer Success Strategist
hace 4 semanas
Barcelona, Barcelona, España Autodesk A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Strategist to join our team in EMEA. This role is responsible for driving customer success and adoption of Autodesk solutions, working closely with customers, sales teams, and internal stakeholders.
-
Product Experience Strategist
hace 4 semanas
Barcelona, Barcelona, España Docplanner A tiempo completoCompany Overview">Docplanner is a dynamic and innovative healthcare technology company that empowers doctors, clinics, and patients to work together seamlessly. As a Product Experience Strategist, you will be part of a talented team shaping the future of digital health.
-
Customer Engagement Strategist
hace 1 mes
Barcelona, Barcelona, España Outreach Recruitment Agency A tiempo completoCompany Overview:The Outreach Recruitment Agency is a forward-thinking agency specializing in recruitment solutions. We are seeking a skilled Customer Engagement Strategist to join our team.Salary and Benefits:We offer a competitive salary, with an estimated range of €55,000 - €70,000 per annum, depending on experience. Our hybrid working model allows...
-
Customer Experience Quality Assurance Strategist
hace 5 días
Barcelona, Barcelona, España Edreams Odigeo A tiempo completoCompany OvervieweDreams ODIGEO is the world's leading travel subscription platform and one of the largest e-commerce businesses in Europe. We serve 20 million customers across 44 markets, with 5 brands and 5.4M members in Prime. Our platform handles 16.2 million bookings annually, with over 50,000 bookings per day and 100 million daily user searches.About...
-
Customer Experience Strategist
hace 1 semana
Barcelona, Barcelona, España Amenitiz A tiempo completoAbout AmenitizAmenitiz is revolutionizing the hospitality industry with its cutting-edge technology, empowering over 12,000 independent hoteliers worldwide. With a strong track record of innovation and a culture of positivity, we're dedicated to making a positive impact wherever we go.Job OverviewWe're seeking an experienced Head of Customer Lifecycle to...
-
Customer Experience Email Marketing Strategist
hace 5 días
Barcelona, Barcelona, España Storio Group A tiempo completo**About the Role:**We are seeking a highly motivated and experienced Customer Experience Email Marketing Strategist to join our dynamic team at Storio Group, Europe's leading provider of personalized photo products. As one of six CRM Operations Specialists, you will play a crucial role in shaping and executing email campaigns for one of our brands, impacting...
-
Employee Experience Strategist
hace 1 semana
Barcelona, Barcelona, España Vueling A tiempo completoJob Title: Employee Experience StrategistAbout the Role:Vueling, the first Top Employer airline in Europe, seeks a skilled professional to enhance the employee experience across the organization. As an Employee Experience Strategist, you will analyze experience indicators and implement targeted improvement projects to boost employee engagement, satisfaction,...