Customer Experience Strategist

hace 1 día


Barcelona, Barcelona, España Amenitiz A tiempo completo

About Amenitiz
Amenitiz is revolutionizing the hospitality industry with its cutting-edge technology, empowering over 12,000 independent hoteliers worldwide. With a strong track record of innovation and a culture of positivity, we're dedicated to making a positive impact wherever we go.

Job Overview
We're seeking an experienced Head of Customer Lifecycle to drive our customer retention and satisfaction strategies, ensuring that customer care is deeply integrated into everything we do. As a strategic leader, you'll work closely with senior leaders to align our retention initiatives with the company's overall goals.

About the Role
In this critical position, you'll be responsible for reducing churn, boosting customer satisfaction, and improving the overall experience our customers have with Amenitiz. Your success will be measured by your ability to achieve measurable outcomes in customer engagement, retention, and growth.

Your Missions



  • Barcelona, Barcelona, España The Tropicfeel, S.L. A tiempo completo

    Tropicfeel, S.L., a company dedicated to responsible and sustainable growth, is seeking a Customer Experience Strategist to lead the development and execution of our CRM strategy. Our goal is to enhance customer engagement, segmentation, and loyalty while driving customer satisfaction and long-term value.**Job Description:**We are looking for an individual...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    Teleperformance Spain Job DescriptionWe are seeking a skilled Customer Experience Growth Strategist to lead our sales team in Spain. This role requires strong leadership and analytical skills, as well as excellent communication abilities.Company OverviewTeleperformance is a global leader in customer experience management and contact center business process...


  • Barcelona, Barcelona, España Payretailers Arg S.R.L. A tiempo completo

    About UsAt Payretailers Arg S.R.L., we are dedicated to delivering innovative solutions that empower businesses in Latin America and Africa. Our collaborative environment fosters creativity and growth, valuing every employee's contribution.Job SummaryWe are seeking a highly motivated and innovative Customer Experience Strategist to lead our CRM efforts and...


  • Barcelona, Barcelona, España Dtc Jobs A tiempo completo

    We are looking for a highly skilled Global Customer Experience Strategist to join our team at Dtc Jobs. With us, you will have the opportunity to work with top-notch clients in the ecommerce and agency industry.As a key member of our team, your primary responsibility will be to develop and maintain strong relationships with clients to ensure their success...


  • Barcelona, Barcelona, España Novartis A tiempo completo

    Job Description: We are seeking an experienced Senior Marketing Strategist to lead our customer experience initiatives in Spain. This is a critical role that will drive business growth and improvement by developing and executing strategies that deliver exceptional customer experiences.About the Role: As a Senior Marketing Strategist, you will be responsible...


  • Barcelona, Barcelona, España Oilandgas.Org A tiempo completo

    At Schneider Electric, we're seeking an experienced Digital Experience Strategist to join our E2E Customer Journey Global UX Team. This role involves creating world-class digital experiences driven by data and user-centered design methodologies.We're looking for someone who can lead the design of emerging digital products using their rigorous understanding...


  • Barcelona, Barcelona, España Everai A tiempo completo

    Company OverviewEverai is a rapidly growing company with an enthusiastic and hardworking team of 40 people. We have experienced incredible traction since our public release, growing from 0 to 10M+ active users.About the RoleWe are seeking a Customer Experience Strategist to oversee the research, planning, execution, and delivery of product launches related...


  • Barcelona, Barcelona, España Isdin A tiempo completo

    About UsWe are an international dermocosmetic company with a clear purpose: Inspire everyone we touch to enjoy healthy, happy, beautiful lives. We are a purpose-driven company, and we want your day-to-day work to have a positive impact on our communities and the planet. We are proud to be B Corp certified. This comes with great responsibility: to be a force...


  • Barcelona, Barcelona, España Monday Working Spaces By Urbania A tiempo completo

    About Monday Working Spaces By UrbaniaWe are a leading provider of innovative workspaces, dedicated to fostering a community of success and collaboration. Our state-of-the-art facilities in Barcelona, Madrid, Málaga, Andorra, and Lisbon offer the perfect environment for professionals to thrive.Job SummaryWe are seeking an experienced Customer Experience...


  • Barcelona, Barcelona, España Bacardi-Martini A tiempo completo

    **Job Overview**We are seeking a highly skilled Senior Marketing Strategist to lead our customer experience efforts in Key Cities. This is an exciting opportunity to join our team at Bacardi-Martini and make a real impact on our business.**Key Responsibilities:**Develop and execute the "Winning In" customer marketing strategy in KC, focusing on building...


  • Barcelona, Barcelona, España PTC A tiempo completo

    Transform the way companies operate and innovate with PTC's cutting-edge software solutions.Job DescriptionWe are seeking a highly skilled Customer Experience Strategist to join our Service Management Team. As a key member of this team, you will play a crucial role in managing $400 million of Annual Recurrent Revenue (ARR) for both SaaS and On-Premise...


  • Barcelona, Barcelona, España Bond Brand Loyalty A tiempo completo

    About Bond Brand LoyaltyWe are a leading consultancy that designs, builds, and manages creative solutions for our clients. Our goal is to help them build strong loyalty with their brands.Job Description:We are seeking a Sr. Customer Experience Strategist to join our team. The successful candidate will develop and implement customer experience strategies...


  • Barcelona, Barcelona, España Nedena A tiempo completo

    Company Overview\Nedena enables you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better.\\About The Role\The SAP Cloud Success organization aims to create an industry-leading virtual customer engagement experience. Virtual Customer Success Partners will use a low touch/virtual engagement...


  • Barcelona, Barcelona, España Make A tiempo completo

    In this role, you will be responsible for spearheading customer marketing initiatives at Make, a multinational company with a diverse team of 42 nationalities.You will lead the development and execution of email communication strategies to enhance the customer journey, accelerate product adoption, and increase lifetime value.Key Responsibilities:Work closely...


  • Barcelona, Barcelona, España Hr4All A tiempo completo

    OverviewHr4All is seeking an experienced Customer Engagement Strategist to join our team. As a Senior CRM Executive, you will play a crucial role in driving customer engagement and improving overall business performance.


  • Barcelona, Barcelona, España Amadeus It Group A tiempo completo

    Job DescriptionAbout the Role:The Amadeus Customer Care Management (CCM) team is seeking a highly skilled Customer Success Strategist to join our team. As a key member of our operations division, you will be responsible for delivering exceptional customer service and support to our strategic customers.Key Responsibilities:CUSTOMER RELATIONSHIP MANAGEMENT:...


  • Barcelona, Barcelona, España Autodesk A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Strategist to join our team in EMEA. This role is responsible for driving customer success and adoption of Autodesk solutions, working closely with customers, sales teams, and internal stakeholders.


  • Barcelona, Barcelona, España Docplanner A tiempo completo

    Company Overview">Docplanner is a dynamic and innovative healthcare technology company that empowers doctors, clinics, and patients to work together seamlessly. As a Product Experience Strategist, you will be part of a talented team shaping the future of digital health.


  • Barcelona, Barcelona, España Outreach Recruitment Agency A tiempo completo

    Company Overview:The Outreach Recruitment Agency is a forward-thinking agency specializing in recruitment solutions. We are seeking a skilled Customer Engagement Strategist to join our team.Salary and Benefits:We offer a competitive salary, with an estimated range of €55,000 - €70,000 per annum, depending on experience. Our hybrid working model allows...


  • Barcelona, Barcelona, España Vueling A tiempo completo

    Job Title: Employee Experience StrategistAbout the Role:Vueling, the first Top Employer airline in Europe, seeks a skilled professional to enhance the employee experience across the organization. As an Employee Experience Strategist, you will analyze experience indicators and implement targeted improvement projects to boost employee engagement, satisfaction,...