Sales Team Lead

hace 4 semanas


Madrid, Madrid, España Hitachi Europe S.A. (Spain) A tiempo completo
Job Summary:

A highly visible front-line role, which will include, but not be limited to, leading the EMEA sales support team to achieve Customer Satisfaction. This position is responsible for leading the sales admin team – managing the departments' daily activities, ensuring customer requirements are fulfilled in a timely manner, meeting established goals and productivity targets, training and development of staff. Manages customer orders from inception to completion, responsible for scheduling in-house SAP and process requirements projects. Responsible for managing the process and stock levels for the Europe Warehouse. Lastly, the position establishes the precedence for and leads the team in ensuring excellence in customer service through the timely and responsive handling of all customer interactions, driving to be our customers' partner of choice.

Key Responsibilities:
• Provides daily leadership to sales support admin Order Entry Team to achieve objectives.
• Trains, coaches and advises sales support Team members as required to ensure that objectives are achieved.
• Leadership for resolving Order Entry or expediting issues as well as applying new processes and skills to improve the operations status quo.
• Performs work assignments that are of an advanced level, identifying barriers to success, utilizing troubleshooting and problem solving skills towards development of creative solutions to complex issues.
• Frequently suggests solutions to problems that impact not only their own work and responsibilities but those of the entire departmental team.
• Identifies root cause issues and implements and assesses countermeasure.
• Coordinator in the direction of others towards completion of daily work tasks.
• Schedules Team Members for coverage before and after core hours.
• Responsible for the completion and accuracy of projects and daily Team tasks, including the planning and assigning of tasks to other staff members that would contribute to lower level professional development.
• Respond to customer inquiries related to order status, availability, delivery and problem resolution.
• Oversee all incoming calls, inquiries, emails to the team – ensure quick, complete and accurate responses to the customers' needs.
• Use case-management in SAP and MS Dynamics CRM program to document customer inquiries and bring them to closure.
• Act as company subject matter expert on SAP, assisting with training of supporting departments using the software.
• Assist with the hard-allocation emergency order queue, reviewing orders with backorders and shortages, and procuring parts from other Sullair warehouse locations in order to fulfill those emergency orders in a timely basis.
• Coordinates with the Europe warehouse inbounds and outbounds processes and KPI's.
• Coordinates import/export processes and facilitates required documents in a timely manner.
• Coordinates special requirements with the Region Sales Managers and the Service Manager.

Requirements:

Education:
Bachelor's degree in a related field
  • Sales Team Lead

    hace 4 semanas


    Madrid, Madrid, España AMEX A tiempo completo

    Lead the Way with AMEXAt American Express, we're committed to backing our customers, communities, and each other. As a Sales Team Lead, you'll play a key role in driving high levels of employee engagement and a strong sales culture across the team.Your RoleAs a Sales Team Lead, you'll be responsible for leading a team of sales professionals, developing...


  • Madrid, Madrid, España Lead Forensics A tiempo completo

    Sales Enablement Manager RoleWe are seeking a talented Sales Enablement Manager to join our team at Lead Forensics. This is a dynamic role that will play a key part in driving our sales growth and long-term success.As a Sales Enablement Manager, you will be responsible for creating and implementing sales training programs, content, and tools to enhance the...

  • Sales Team Lead

    hace 4 semanas


    Madrid, Madrid, España AMEX A tiempo completo

    Lead the Way with AMEXAt American Express, we're looking for a Sales Team Lead to join our team. As a Sales Team Lead, you'll be responsible for leading a team of sales professionals and driving high levels of employee engagement and a strong sales culture across the team.Key Responsibilities:Develop strategic sales plans to drive business and grow American...

  • Sales Team Lead

    hace 2 semanas


    Madrid, Madrid, España Commscope A tiempo completo

    Inside Sales Team Manager RoleWe're seeking a dynamic and self-starter Inside Sales Team Manager to lead our multicultural and multinational EMEA Ruckus Team. The ideal candidate will be responsible for working closely with the RUCKUS Inside Sales Account Managers to identify goals that will grow RUCKUS's business and position RUCKUS's solutions for new...

  • Sales Team Lead

    hace 4 semanas


    Madrid, Madrid, España Doctoralia España A tiempo completo

    Job DescriptionAs a Team Lead in our vibrant Spanish team and reporting to the Sales Director, you will perform a multi-faceted leadership role that involves managing a strong sales force of 5 sales professionals. Your primary mission is to develop and execute a strong outbound sales strategy that increases our presence in the clinical healthcare market,...

  • Team Lead

    hace 4 semanas


    Madrid, Madrid, España 317 Elite Sales Team A tiempo completo

    Om din rollVi söker en erfaren och driven Team Lead för att ansluta sig till vårt Madrid-baserade Europeiska Operations Center (EOC). I den här rollen kommer du att leda ett team av projektledare och kundansvariga, och din uppgift kommer att vara att etablera best practice, effektivisera processer och stödja Operations-teamet.Ansvarsområden- Operativ...

  • Sales Team Lead

    hace 1 mes


    Madrid, Madrid, España Hitachi Europe S.A. (Spain) A tiempo completo

    Job SummaryWe are seeking a highly skilled Sales Team Lead to join our team at Hitachi Europe S.A. (Spain). As a key member of our sales support team, you will be responsible for leading the team to achieve customer satisfaction and ensuring the timely completion of customer orders.Key ResponsibilitiesProvide daily leadership to the sales support team to...

  • Sales Team Lead

    hace 1 mes


    Madrid, Madrid, España Hitachi Vantara Corporation A tiempo completo

    Job Summary:This role is responsible for leading the sales support team to achieve customer satisfaction. The Sales Team Lead will manage the daily activities of the team, ensuring customer requirements are fulfilled in a timely manner, meeting established goals and productivity targets, and training and developing staff.Key Responsibilities:Provides daily...

  • Sales Team Lead

    hace 4 semanas


    Madrid, Madrid, España Exoticca A tiempo completo

    About ExoticcaExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. Our brand equity is built on the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and...

  • Sales Team Lead

    hace 3 días


    Madrid, Madrid, España Red Bull A tiempo completo

    Job OverviewWe are seeking a highly skilled Sales Team Lead to develop and execute the Field Sales Business strategy for our assigned territory.

  • Retail Sales Team Lead

    hace 4 semanas


    Madrid, Madrid, España Puma A tiempo completo

    About the Role:PUMA is seeking a highly motivated and results-driven Retail Sales Supervisor to join our team. As a key member of our sales team, you will be responsible for leading and managing a team of sales associates to achieve sales goals and provide exceptional customer service.Key Responsibilities:Lead and manage a team of sales associates to achieve...

  • Inside Sales Team Lead

    hace 4 semanas


    Madrid, Madrid, España CommScope A tiempo completo

    In a fast-paced, dynamic environment, we're seeking a seasoned Inside Sales Team Manager to drive business growth and lead our multicultural and multinational EMEA Ruckus Team.As a key member of our sales team, you'll work closely with RUCKUS Inside Sales Account Managers to identify goals that will grow RUCKUS's business and position RUCKUS's solutions for...

  • Sales Team Lead

    hace 4 semanas


    Madrid, Madrid, España Alan Sa. A tiempo completo

    As a Sales Crew Lead at Alan Sa., you will be responsible for driving the growth of our Enterprise segment in Belgium. This role requires a strong background in sales leadership, with experience in scaling sales teams and developing high-performing sales strategies.Key responsibilities include defining goals and strategies to drive recurring revenue,...

  • Inside Sales Team Lead

    hace 4 semanas


    Madrid, Madrid, España CommScope A tiempo completo

    In a rapidly evolving business landscape, we're seeking a seasoned Inside Sales Team Manager to spearhead our EMEA Ruckus Team in Madrid. This dynamic leader will be responsible for driving revenue growth, developing high-performing teams, and fostering a culture of excellence.Key Responsibilities:Lead a multicultural and multinational team of 10+ sales...


  • Madrid, Madrid, España Doctoralia España A tiempo completo

    Job DescriptionAs a Team Lead in our vibrant Spanish team and reporting to the Sales Director, you will perform a multi-faceted leadership role that involves managing a strong sales force of 5 sales professionals.Your primary mission is to develop and execute a strong outbound sales strategy that increases our presence in the clinical healthcare market,...

  • Sales Team Lead Outbound

    hace 4 semanas


    Madrid, Madrid, España Doctoralia España A tiempo completo

    Job Description:As a Team Lead in our vibrant team and reporting to the Sales Director, you will perform a multi-faceted leadership role that involves managing a strong sales force of 5 sales professionals.Key Responsibilities:Develop and execute a strong outbound sales strategy that increases our presence in the clinical healthcare market.Manage the entire...

  • Sales Team Lead

    hace 4 semanas


    Madrid, Madrid, España Exoticca A tiempo completo

    About ExoticcaExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to creating life milestones. We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences,...

  • Retail Luxury Team Lead

    hace 4 semanas


    Madrid, Madrid, España Louis Vuitton A tiempo completo

    Job Title: Retail Luxury Team LeadJob Summary:We are seeking a highly motivated and experienced Retail Luxury Team Lead to join our team at Louis Vuitton. As a Retail Luxury Team Lead, you will be responsible for leading and coaching a team of sales associates, building client relationships, and driving sales growth.Key Responsibilities:Lead and coach a team...


  • Madrid, Madrid, España American Express A tiempo completo

    About this RoleAt American Express, we're committed to helping our customers, communities, and each other succeed. As a Sales and Client Management Team Lead, you'll play a key part in driving our growth and success. With your exceptional leadership skills, passion for sales and client management, and experience in team management, you'll help us deliver...

  • Sales Team Lead

    hace 5 días


    Madrid, Madrid, España Hitachi Europe S.A. (Spain) A tiempo completo

    {"h1": "Sales Administrator Supervisor Job Description"}## Role OverviewAs a Sales Administrator Supervisor at Hitachi Europe S.A. (Spain), you will play a pivotal role in leading the EMEA sales support team to achieve Customer Satisfaction. This position is responsible for managing the departments' daily activities, ensuring customer requirements are...