Senior Renewals Sales Manager for DACH and Eastern Europe

hace 22 horas

Madrid, Madrid, España Global Human Capital Group A tiempo completo

About the Role:

The Senior Renewals Sales Manager will be responsible for delivering on or above target revenues and margin in the DACH and Eastern Europe region. This role requires a strong focus on team performance, with a focus on recruiting, training, and managing a high-performance team.

Key Responsibilities:

  • Deliver on or above target revenues and margin
  • Accurately report on opportunity, performance, and performance load
  • Recruit, train, and manage a high-performance team
  • Manage the team to optimize results
  • Agree and manage holidays to ensure coverage
  • Ensure compliance with all reporting and use of in-house tools
  • Make sure all orders are invoiced and opportunities closed down to meet month-end revenue recognition
  • Run system reports to produce renewal information for renewal maintenance contracts
  • Produce weekly forecasts and performance reports by country
  • Vendor Renewals: Run system reports to produce renewal information for vendor contracts; Receive vendor reports and cross-reference with Westcon generated reports; Interrogate systems & records to compile complete data for each customer; Send each set of data to sales teams for them to manage the opportunity; Manage cancellation requests, ensuring any credits due are acknowledged and credited; Collate information from vendor Tools and follow up with sales teams if necessary; Manage vendor support services mailboxes, responding to queries and passing over to sales any new opportunities
  • General Tasks: General Manager for the team; Establish productive vendor relations to ensure quality of service to customers; Prepare for and participate in monthly meetings; Logging of all contract data; Attend relevant training; Attend all required internal and external meetings when requested; Maintain and develop own knowledge of Westcon and vendor product portfolio

Requirements:

  • Fluency in German, English, and Spanish
  • Sales team management experience
  • Knowledge of company product and service offerings
  • Ability to use standard software (MS Office Applications)
  • Finance: Calculate and maintain minimum profitability requirements on a transaction level
  • Customer Service: Understanding and delivering "best in class" customer service at all times
  • Values: Demonstrates and embraces company values of Excellence, Innovation, Partnership, Integrity, and Empowerment

Work Environment:

This role is based at our Madrid office, with the opportunity to work from home. We offer a competitive salary package and plenty of other benefits.

Salary: Estimated €60,000 - €80,000 per year, depending on experience.

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