International Microsoft Account Manager in Lisbon
hace 1 semana
Become part of a multinational organization, recognized as one of the best sales and customer service solutions provider companies worldwide. Our company is located in Lisbon and takes care of its employees' career development, language skills, and accommodation. As an International Microsoft Account Manager, you will be part of an international team with talents from more than 80 nationalities.
Key Responsibilities:
- SUPPORT CLIENTS by answering their questions regarding products and services via phone and email
- PROVIDE SOLUTIONS for occurring problems
- OPTIMIZE THE CLIENT'S TECHNICAL EQUIPMENT/TOOLS
- IDENTIFY UP-AND CROSS-SELLING OPPORTUNITIES FOR EXISTING ACCOUNTS
- DIRECT COMMUNICATION TO THE MANAGEMENT LEVEL
- GAINTMARET KNOWLEDGE AND INFORMATION ABOUT MICROSOFT'S COMPETITIVE ADVANTAGES
- ASSIST NEW AND FORMER CLIENTS WITH ACCOUNT-RELATED ISSUES AND QUESTIONS
Required Skills and Qualifications:
- NATIVE LEVEL OF GERMAN AND AT LEAST A B2 LEVEL OF ENGLISH
- BUSINESS ACUMEN
- GOOD NEGOTIATION SKILLS OR WILLINGNESS TO ACQUIRE THEM
- TECHNICAL INTEREST
- MOTIVATED, RELIABLE, AND COMMITTED TO WORK
- DRIVE FOR EXCELLENCE AND PROFESSIONALISM
- EXCELLENT COMMUNICATION SKILLS
- A REAL TEAM PLAYER AND WILLING TO WORK WITH MANY OTHER NATIONALITIES
What's in it for you?
- TYPICAL REMUNERATION: €1,100 gross/month (including free accommodation) or €1,470 gross/month (excluding accommodation)
- PART-TIME OPTION ON ROTATING SHIFTS (MON-FRI, 7:30 AM - 5 PM)
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