Service Quality Specialist

At Msx International Inc., we are seeking a highly skilled Quality Assurance Specialist to join our team in Barcelona. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of customer service interactions and driving continuous improvement across multiple markets.Main Responsibilities:Quality Monitoring: Regularly review...

At MSX International, we're looking for a skilled Quality Assurance Specialist to join our team in Barcelona. This role involves monitoring and evaluating the quality of customer service interactions to ensure compliance with project guidelines and high-quality service delivery.About the RoleThis position is responsible for:Regularly reviewing and assessing...

Job SummaryDow Jones is seeking a Quality Assurance Specialist to join its Customer Service team. As a Quality Assurance Specialist, you will be responsible for evaluating and reviewing the quality of agent contact responses to ensure acceptable service standards are met.Key ResponsibilitiesEvaluate and review the quality of agent contact responses to ensure...

About Recruitment DirectWe are seeking a highly skilled Customer Service Quality Specialist to join our team. As a key member of our quality assurance team, you will be responsible for ensuring that our customer service standards are met and exceeded.Job Summary:This is an exciting opportunity for a motivated and detail-oriented individual to work with our...

Job OverviewWe are seeking a highly skilled and motivated individual to fill the position of IT Service Management Specialist. In this role, you will be responsible for driving holistic IT service management, encompassing all ITIL processes, service operations, operational quality management, continual service improvement, and supplier operational...

We are seeking a German-speaking quality assurance specialist for our client in Riga, Latvia.Job Description:As a quality assurance specialist, you will play a crucial role in ensuring the high-quality customer service experience across various channels. Your responsibilities will include:Monitoring and evaluating call and email transactions to identify...

Job DescriptionWe are seeking a highly skilled and motivated IT Service Management Specialist to drive holistic IT service management, encompassing all ITIL processes, service operations, operational quality management, continual service improvement, and supplier operational governance.Key ResponsibilitiesGovern the service operations, service transition,...

At Recruitment Direct, we are looking for a skilled Senior Quality Assurance Specialist to join our team in Athens, Greece. This exciting opportunity is perfect for an analytical and detail-oriented individual who wants to make a real impact in the quality assurance process.About the RoleWe are seeking a highly motivated and experienced Quality Assurance...

Job DescriptionNayak Aircraft Service GmbH & Co. KG is Europe's largest provider of airline-independent maintenance, collaborating with nearly all great airlines in Europe.About UsWe are a dynamic company that underscores our relevance in the market, demonstrates steady growth, and proves our business expertise.Job Title: Aviation Quality Assurance...

Job DescriptionAs a Quality Assurance Specialist at TTEC, you'll play a vital role in enhancing customer experience and satisfaction scores. You'll work closely with the Quality Assurance Manager to evaluate and analyze customer interactions, ensuring that employees provide accurate and informative responses. Your attention to detail will help identify areas...

Automatic Data Processing, Inc. is hiring a Quality Assurance Specialist to help us deliver high-quality software products.As a Quality Assurance Specialist, you will create and execute comprehensive test plans and test cases based on project requirements. You will conduct manual testing activities, including exploratory testing, to ensure software...

Job OverviewWe are seeking a skilled IT Service Management Specialist to drive holistic IT service management and contribute to enabling operational excellence and continuous improvement in the Service quality across TT.About UsNVA is a leading healthcare company that aims to improve and extend people's lives. We believe that our associates are key to...

About the JobNovartis is seeking a highly skilled IT Service Management Specialist to join their team in Barcelona. In this role, you will be responsible for driving holistic IT service management, encompassing all ITIL processes, service operations, operational quality management, continual service improvement, and supplier operational governance. Key...

**About Msx International Inc.**We are a leading company in the customer service industry, committed to delivering exceptional experiences for our clients and their customers.**Job Summary**We are seeking a highly skilled Customer Service Excellence Specialist to join our team in Barcelona. As a key member of our quality assurance team, you will be...

About Santévet GroupSantévet Group is a leading provider of pet health insurance solutions in France, Belgium, Germany, Spain, and Italy. With over 450 employees across multiple locations, our company aims to deliver comprehensive coverage for pets.Job Title: Quality Assurance Specialist (QA Engineer)We are seeking an experienced Quality Assurance...

Job Overview:Rigorous quality control and assurance are essential for delivering exceptional customer experiences. We seek a Customer Experience Quality Specialist to join our team in Riga, Latvia.Key Responsibilities:- Conduct thorough audits on customer interactions to identify areas for improvement- Perform root cause analysis for quality issues and...

About FagronFagron is the world's leading pharmaceutical compounding company, offering a broad range of therapeutic options to prescribers. Our mission is to improve lives by developing unique concepts and innovative solutions for customized medication.About the RoleThis position involves carrying out specific activities to ensure quality guarantees and...

Service Senior Sales SpecialistAs a Service Senior Sales Specialist, you will be part of our Grid Automation Service Team. We provide Service Solutions for substation automation systems, control and protection, cyber security, communication and telecontrol technology. The team is highly motivated and with strong customer and service-oriented approach.Your...

About the RoleWe are currently seeking a highly skilled and motivated individual to fill the position of IT Service Management Specialist. As a key member of our team, you will be responsible for driving holistic IT service management, encompassing all ITIL processes, service operations, operational quality management, continual service improvement, and...

Job DescriptionEstimated salary: €80,000 per annum.We are seeking a highly skilled and motivated individual to fill the position of IT Service Management Specialist. In this role, you will be responsible for driving holistic IT service management, encompassing all ITIL processes, service operations, operational quality management, continual service...