Technical Service Specialist
hace 1 día
Company Overview
">Emerson is a global leader in providing innovative solutions for various industries. With a rich history and commitment to excellence, we strive to make a difference through our work.
">Salary
">The estimated annual salary for this position ranges from $60,000 to $90,000 depending on experience and qualifications.
">Job Description
">As a Technical Service Specialist at Emerson, you will be responsible for providing site service to installed-based customers, emergency service, and technical support standards and best practices. You will also disseminate safety notices and important knowledge base articles to local service organizations, provide repair quotation support, and manage product recall/replacement.
">Responsibilities
">- ">
- Provide site service to installed-based customers">
- Provide emergency service to customers">
- Disseminate safety notices and important KBA to local service organizations">
- Provide repair quotation support to local reps/subs">
- Manage product recall/replacement">
- Report progress and technical problems to Service Manager">
- Cowork closely with all BU team members">
- Proactively identify potential quality and efficiency improvements within assigned work">
Required Skills and Qualifications
">To succeed in this role, you should have a degree in Engineering or related fields, 0-5 years of service experience in a technical/industrial environment, excellent collaboration skills, good communication skills in both Korean and English, good interpersonal skills, ability to handle urgent and sensitive situations, and work under pressure.
">Benefits
">We offer competitive compensation and benefits packages, comprehensive medical and insurance coverage, a hybrid work setup for remote work-life balance, a safe working environment, and opportunities for professional development and growth.
">Our Commitment to Diversity, Equity & Inclusion
">We value diversity and inclusion in the workplace and believe that every employee should feel valued and respected for their unique experiences and perspectives. We strive to create an inclusive work environment that fosters innovation and brings the best solutions to our customers.
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