Customer Service Representative

hace 5 días


Palma, Baleares, España Avedo - Eine Marke Der Ströer X Gmbh A tiempo completo
Job Description

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team in night shift. As a key member of our Avedo team, you will be responsible for providing exceptional support to our clients through phone calls and technical issue resolution.

About Us

Avedo - Eine Marke Der Ströer X GmbH is a leading provider of customer communication services with over 20 call centres in Germany and Europe. We pride ourselves on creating better customer experiences through teamwork and collaboration.

Key Responsibilities
  • Provide timely and effective support to customers via phone calls
  • Resolve technical issues and hardware troubleshooting
  • Report incidents and service requests to ensure customer satisfaction
Requirements
  • Very good knowledge of German and English languages
  • Good working knowledge of MS Office
  • Strong communication skills and service mentality
  • High degree of self-motivation and willingness to learn
What We Offer
  • Permanent employment in full-time or part-time capacity
  • Fixed salary from day one, plus performance-related bonus
  • Service hours from Monday to Sunday: 10pm - 6am
  • Work-from-home opportunities from anywhere in Spain (excluding Canary Islands)
  • Free private supplementary health insurance
  • Big company parties and individual team events
Estimated Salary:

$45,000 - $55,000 per annum, depending on experience and qualifications.



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