Customer Service Representative
hace 5 días
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team in night shift. As a key member of our Avedo team, you will be responsible for providing exceptional support to our clients through phone calls and technical issue resolution.
About UsAvedo - Eine Marke Der Ströer X GmbH is a leading provider of customer communication services with over 20 call centres in Germany and Europe. We pride ourselves on creating better customer experiences through teamwork and collaboration.
Key Responsibilities- Provide timely and effective support to customers via phone calls
- Resolve technical issues and hardware troubleshooting
- Report incidents and service requests to ensure customer satisfaction
- Very good knowledge of German and English languages
- Good working knowledge of MS Office
- Strong communication skills and service mentality
- High degree of self-motivation and willingness to learn
- Permanent employment in full-time or part-time capacity
- Fixed salary from day one, plus performance-related bonus
- Service hours from Monday to Sunday: 10pm - 6am
- Work-from-home opportunities from anywhere in Spain (excluding Canary Islands)
- Free private supplementary health insurance
- Big company parties and individual team events
$45,000 - $55,000 per annum, depending on experience and qualifications.
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