Customer Service Representative for Technical Support and Service Requests
hace 3 días
We are seeking a skilled Customer Service Representative to join our team in the night shift. As a key member of our customer service team, you will be responsible for providing exceptional support to customers through phone calls, addressing technical issues and hardware troubleshooting, and ensuring customer satisfaction.
About the RoleIn this role, you will work closely with our clients to resolve technical issues and provide top-notch service to their customers. You will be expected to have excellent communication skills, a strong ability to multitask, and a passion for delivering outstanding customer experiences.
Key Responsibilities:
- Respond to customer inquiries via phone calls and address technical issues in a timely and professional manner
- Provide solutions to customers' problems through effective troubleshooting and technical expertise
- Work collaboratively with internal teams to ensure seamless customer experience
- Meet or exceed performance metrics and targets
Avedo - Eine Marke Der Ströer X GmbH is a leading provider of customer service solutions, supporting various clients across Germany and Europe. We pride ourselves on being a strong partner for our customers, and we're looking for talented individuals like you to help us achieve our goals.
What We OfferWe offer a competitive salary of $$45,000 per year, plus benefits including permanent employment, flexible working hours, and opportunities for career growth and development. If you're passionate about delivering exceptional customer experiences and want to join a dynamic team, we'd love to hear from you
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