Commercial and Customer Engagement Manager
hace 5 días
Job Title: Commercial and Customer Engagement Manager
Job Summary:
Boston Scientific is seeking a Commercial and Customer Engagement Manager to lead the development and implementation of commercial strategies and tools that drive improvements within the EMEA Capital and Service commercial organization.
Key Responsibilities:
- Develop and implement comprehensive capital and service commercial strategies to improve business performance, market penetration, and revenue growth.
- Analyze current Capital & Service sales operations and propose improvements to increase efficiency, productivity, and customer satisfaction.
- Steer the transformation through a regular data-driven business decision culture across the entire function.
- Monitor Key Performance Indicators (KPIs) and establish and track key metrics related to commercial excellence.
- Partner with divisional business leaders and cross-functional teams to drive commercial effectiveness.
- Design and implement training programs to enhance the skills of the Capital & Service sales teams.
- Ensure that the CRM system is fully optimized and effectively used by the sales teams.
- Lead key initiatives that enable the EMEA Capital & Service sales organization to enhance efficiency and effectiveness.
Requirements:
- 8+ years' experience in commercial roles.
- Demonstrated ability to build, lead, inspire cross-functional, cross-cultural teams in a matrix environment.
- Degree in business or finance, MBA desirable.
- Fluency in English.
- Ideally MedTech or Pharma background.
About Boston Scientific:
Boston Scientific is a leading medical device company that is committed to making a meaningful difference in the lives of patients worldwide. We are a company that values innovation, collaboration, and customer satisfaction.
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