Desktop Technician for IT Support

hace 3 semanas


Madrid, Madrid, España Empresa Reconocida A tiempo completo

Company Overview

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Empresa Reconocida is a well-established organization seeking an experienced Desktop Technician to provide day-to-day local support for our team.

Job Summary

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We are looking for a skilled and versatile Desktop Technician to join our team. The successful candidate will provide first/second level contact and problem resolution for customer issues, work with vendors to remediate complex AV issues as needed, and maintain timely communication on issue status and resolution.

Responsibilities and Functions

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The key responsibilities of this role include:

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  • ">
  • Providing first/second level contact and problem resolution for customer issues;">
  • Working with vendors to remediate complex AV issues as needed;">
  • Maintaining timely communication on issue status and resolution;">
  • Maintaining ticket updates for all reported incidents;">
  • Having basic knowledge of Mac operating system to support Apple PC users;">
  • Installing, upgrading, supporting, and troubleshooting printers and computer hardware;">
  • Performing general preventative maintenance tasks on computers, laptops, and printers;">
  • Performing remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment;">
  • Using diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software;">
  • Having broad experience in IT with a basic understanding of networks, servers, audio/visual, smart devices, and telecoms;">
  • This position requires the ability to work in a project-based environment requiring flexibility and teamwork;">
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Requirements

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To be considered for this role, you must have:

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  • ">
  • Broad experience in IT with a basic understanding of networks, servers, audio/visual, smart devices, and telecoms;">
  • Basic knowledge of Mac operating system to support Apple PC users;">
  • Excellent problem-solving skills and attention to detail;">
  • Ability to work in a project-based environment requiring flexibility and teamwork;">
  • Good communication and interpersonal skills;">
  • Reliability and punctuality;">
  • Proactivity and willingness to learn;">
  • Any equivalent combination of education and experience that meets the minimum requirements may be considered;">
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Benefits

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We offer a competitive salary package, including a monthly salary of €2,210.00, and benefits such as a 12-month contract length. We also provide opportunities for professional growth and development in a dynamic and supportive environment.

Application Instructions

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Please submit your application, including your CV and cover letter, to us by email. We look forward to hearing from you

Language

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English (preferred)



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