Customer Service Agent
hace 1 semana
We are seeking a highly skilled Customer Service Agent to join our team as a Vehicle Support Specialist. As a key point of contact for OEM vehicle owners, you will be responsible for addressing and resolving requests related to their vehicles, ensuring prompt and effective resolution while maintaining high standards of service.
Responsibilities- Handle driver inquiries through multiple channels, identifying and understanding customer requests.
- Provide remote assistance, addressing the root causes of issues and recording all customer interactions for tracking purposes.
- Manage customer data in our case management system and collaborate with the team to achieve project objectives.
- Contribute to process improvement, documenting and sharing best practices with the team to enhance customer handling.
- Strong interpersonal skills with a persuasive and negotiation-focused attitude.
- Excellent communication skills across various channels, including verbal and non-verbal interpretation.
- Conflict resolution skills with a team-oriented approach to resolving disagreements positively.
- Problem-solving skills with logical thinking to break down complex issues and develop solutions.
You will be part of a great team of professionals in an internationally consolidated company, working on exciting projects with a competitive salary range of €35,000 - €50,000 per year, depending on experience. This role offers excellent opportunities for professional growth and development, as well as a dynamic work environment that fosters collaboration and innovation.
-
Customer Service Agent
hace 2 semanas
Madrid, Madrid, España Sagan A tiempo completoJob Overview">Sagan is seeking a skilled Customer Service Agent to join our remote team. As a key member of our customer support department, you will be responsible for delivering exceptional service and ensuring customer satisfaction.">About the Role">This is a full-time position that requires a strong background in customer service or BPO environments. The...
-
Customer Service Insurance Agent
hace 2 semanas
Madrid, Madrid, España U Trust Insurance Agency Llc A tiempo completoAbout Our AgencyAt U Trust Insurance Agency LLC, we're a leading trucking insurance agency serving clients across 27 states.Job SummaryWe're seeking a motivated Customer Service Insurance Agent to join our team. As a key member of our staff, you'll play a vital role in delivering outstanding service and support to our valued clients.ResponsibilitiesRespond...
-
Customer Service Representative
hace 1 semana
Madrid, Madrid, España Valuedhr Business Services Llc A tiempo completoRemote Customer Service Agent OpportunityAt ValuedHR Business Services LLC, we're seeking highly motivated and customer-focused individuals to join our team as Remote Customer Service Agents.About UsWe're a leading provider of human resources solutions for businesses of all sizes. Our goal is to help companies streamline their HR processes and improve their...
-
Travel Agent with Amadeus Expertise
hace 1 semana
Madrid, Madrid, España Travel Placement Service A tiempo completoWe are seeking a dedicated professional to join our team as a Travel Agent with expertise in Amadeus GDS.For this role, we require a candidate with 5+ years of experience in Entertainment Travel and strong proficiency in Microsoft Suite. The ideal candidate will have exceptional verbal and written communication skills, be organized, and possess strong...
-
Customer Service Ambassador
hace 2 meses
Madrid, Madrid, España Recruit4Work Sl A tiempo completoAbout the Role:As a Customer Service Agent with Recruit4Work Sl, you will play a vital role in ensuring that our customers have a memorable and enjoyable experience during their stay. Your responsibilities will include assisting guests with their queries, resolving issues, and providing exceptional customer service.Key Responsibilities:Assist guests with...
-
Travel Agent with Amadeus GDS Expertise Wanted
hace 2 semanas
Madrid, Madrid, España Travel Placement Service A tiempo completoJob Title: Travel Agent with Amadeus GDS Expertise WantedWe are seeking a skilled Travel Agent to join our team at the Travel Placement Service in the United States, excluding California. This role involves providing top-notch VIP customer service and utilizing Amadeus GDS for successful entertainment travel experiences.About the RoleThis full-time position...
-
Travel Agent in Málaga
hace 2 semanas
Madrid, Madrid, España Cross Border Talents A tiempo completoWe are looking for a highly skilled Travel Agent to join our team in Málaga. As a key member of our customer service team, you will be responsible for ensuring that each customer interaction results in a positive experience.Job DescriptionWe offer an excellent remuneration package based on experience, skills, and performance. You will work closely with...
-
Customer Service Excellence Specialist
hace 1 semana
Madrid, Madrid, España Msx International Inc. A tiempo completoAbout the RoleWe are seeking a skilled Customer Service Excellence Specialist to join our team at MSX International Inc. in Sweden. This is an exciting opportunity for a professional with experience evaluating customer service interactions and providing actionable feedback to improve agent performance.Key Responsibilities:Quality Monitoring: Regularly review...
-
Customer Service Representative
hace 3 semanas
Madrid, Madrid, España Domestic & General Service GmbH A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative (Dutch Speaking) to join our Benelux team. In this role, you will be responsible for providing exceptional customer service, managing customer interactions, and ensuring compliance with regulatory guidelines.Key Responsibilities:Registration of clients' appliances, details, and...
-
Customer Service and Experience Specialist
hace 2 semanas
Madrid, Madrid, España Domestic & General Service Gmbh A tiempo completoDomestic & General Service GmbH is seeking an experienced Customer Service and Experience Specialist to deliver exceptional customer experiences. With a strong focus on first contact resolution, this role involves addressing customer inquiries, concerns, and issues in a timely and effective manner.This position requires the ability to communicate effectively...
-
Customer Service Representative for Dutch-Speaking Clients
hace 2 semanas
Madrid, Madrid, España Cbt A tiempo completoAbout our company: Cbt is a global organization with a presence in multiple locations, including Athens, Greece. We are seeking enthusiastic and motivated individuals to fill the position of Dutch-Speaking Customer Service Agent.Job OverviewThis full-time role offers an exciting opportunity to work as part of a dynamic and multicultural team. As a...
-
Dutch Speaking Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Digital Customer Care Company Bv A tiempo completoWe are seeking a skilled and experienced Dutch speaking customer service representative to join our team at Digital Customer Care Company Bv. This is a remote-only position that offers the opportunity to work from anywhere in the world.Salary: 10-15 euros gross per hour, depending on experienceJob DescriptionAs a customer service representative, you will be...
-
Dutch Speaking Customer Service Professional
hace 2 semanas
Madrid, Madrid, España Cbt A tiempo completoAbout CBT: We are a global company seeking motivated individuals to fill the role of Dutch-Speaking Customer Service Agent in Athens, Greece. This opportunity allows you to deliver exceptional customer service in a dynamic and multicultural environment.Key Responsibilities:Provide outstanding customer service to Dutch-speaking clients via phone, email, and...
-
Customer Service Insurance Professional
hace 2 semanas
Madrid, Madrid, España Talent Bridge Group, Llc. A tiempo completoJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Insurance Professional to join our team. In this role, you will be responsible for providing exceptional service to policyholders, answering their questions, and helping them improve their current policies.About the JobTalent Bridge Group, LLC is a company that prides itself...
-
International Customer Service Specialist
hace 1 semana
Madrid, Madrid, España Recruit4Work Sl A tiempo completoCompany Overview:We are Recruit4Work Sl, a dynamic company in the communication sector. Our goal is to provide excellent customer service while working together as a team.Salary and Benefits:The market-based basic salary for this position is approximately €25,000 per year, with the possibility of a bonus. We also offer employee benefits such as a meal...
-
Customer Service Quality Assurance Expert
hace 1 semana
Madrid, Madrid, España Msx International Inc. A tiempo completoJob Overview\In this pivotal role as a Customer Service Quality Assurance Expert, you will be instrumental in ensuring that customer interactions with our team meet the highest standards of quality and excellence. With your expertise, you will drive continuous improvement across various touchpoints, from initial contact to resolution. This position requires...
-
Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Recruit4Work A tiempo completoAbout the RoleAre you looking for a challenging and rewarding career in customer service? Do you have excellent communication skills and a passion for delivering exceptional customer experiences? We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team in Barcelona, Spain.Job SummaryWe are a leading provider of...
-
Customer Service Representative
hace 3 semanas
Madrid, Madrid, España Navy Exchange Service Command A tiempo completoJob Summary: As a Customer Service Representative - Sales Associate, you will play a vital role in providing exceptional customer service and sales support to our customers. You will be responsible for selling general merchandise to customers while exercising professional selling techniques and working as part of a sales team to provide service that...
-
Customer Service Quality Assurance Specialist
hace 3 semanas
Madrid, Madrid, España Msx International Inc. A tiempo completoAbout the RoleAs a Customer Service Quality Assurance Specialist at Msx International Inc., you will play a vital role in ensuring that our customer service interactions meet the highest standards of quality and excellence. This is an exciting opportunity to work with a talented team of professionals in an internationally consolidated company.Main...
-
Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Recruit4Work Sl A tiempo completoAre you looking for a challenging role that combines customer service with sales? We are seeking an experienced Inbound Sales Agent to join our team in Barcelona, Spain. As a key member of our sales department, you will be responsible for catering to our valued Dutch clients, providing exceptional customer service, and meeting sales targets.About the RoleThe...