Customer Service Representative

hace 5 días


Madrid, Madrid, España Valuedhr Business Services Llc A tiempo completo
Remote Customer Service Agent Opportunity

At ValuedHR Business Services LLC, we're seeking highly motivated and customer-focused individuals to join our team as Remote Customer Service Agents.

About Us

We're a leading provider of human resources solutions for businesses of all sizes. Our goal is to help companies streamline their HR processes and improve their overall efficiency.

Job Overview

As a Remote Customer Service Agent, you'll be responsible for providing exceptional customer service to our clients through phone, live chat, and email communication channels.

Key Responsibilities:
  • Respond to customer inquiries and provide accurate information about our services
  • Assist customers with any technical issues they may encounter
  • Process customer orders and payments
  • Maintain a high level of customer satisfaction by resolving any issues or complaints in a timely and professional manner
  • Collaborate with team members to ensure a seamless customer experience
  • Keep detailed records of customer interactions and transactions
  • Proactively identify opportunities to improve the customer experience and provide feedback to the team
Requirements:
  • Minimum of 1 year experience in a customer service role
  • Excellent communication skills, both verbal and written
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Proficient in Microsoft Office and basic computer skills
  • Availability to work flexible hours, including evenings and weekends
Why Choose Us:
  • Flexible work schedule and the ability to work from home
  • Opportunity for growth and development within the company
  • Supportive and collaborative team environment
  • Chance to work with a diverse range of clients and industries

The estimated salary for this position is $25-$30 per hour, depending on experience. If you are a self-motivated individual with a passion for providing exceptional customer service, we encourage you to apply.



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