Help Desk Specialist

hace 2 semanas


Barcelona, Barcelona, España Talent Search People Es A tiempo completo

**About Us:** Talent Search People Es is a dynamic and growing company that prides itself on delivering exceptional customer service. Our team is comprised of passionate individuals who strive to provide the highest level of support to our clients.

**Job Summary:** We are seeking a skilled Help Desk Specialist to join our team in Barcelona, Spain. As a Help Desk Specialist, you will be responsible for providing technical support to our clients via phone, email, or in-person. You will be the primary point of contact for clients experiencing technical issues, and your goal will be to resolve these issues efficiently and effectively.

**Key Responsibilities:**

  • Provide technical support to clients via phone, email, or in-person.
  • Identify and troubleshoot technical issues related to hardware, software, and networking.
  • Communicate complex technical information to clients in a clear and concise manner.
  • Collaborate with internal teams to resolve client issues.
  • Document all client interactions and issue resolutions.

What We Offer:

  • A competitive salary of €22,000 per year, plus a bonus of up to €2,000.
  • A comprehensive benefits package, including continuous training and opportunities for growth within the company.
  • A dynamic and supportive work environment with a passionate team.

Estimated Annual Salary: €24,000 - €26,000


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