German Language Help Desk Professional

hace 15 horas


Barcelona, Barcelona, España Teleperformance Greece A tiempo completo
Job Description:

Are you looking for a challenging and rewarding role in the field of technology? Do you have excellent communication skills in German and a passion for helping others? We are seeking a highly skilled and motivated individual to join our team as a German Language Help Desk Professional. As a member of our 24/7 help-desk support team, you will be providing top-notch assistance to users via phone and email.

About the Job:
This is a fantastic opportunity for individuals who want to advance their career and work for a multinational company like Teleperformance Greece. As a Global Technology Support Expert, your main responsibilities will include:
  • Providing 24/7 help-desk support via phone and email
  • Following company and client procedures and guidelines
  • Being positive and proactive and having a desire for applying continuous improvement processes
  • Exchange ideas and solutions with your colleagues
Requirements:
The ideal candidate will possess:
  • Excellent writing & verbal communication skills in German
  • Good technical troubleshooting & problem-solving skills
  • Technical background & familiarity with technology trends
  • Experience in customer service will be appreciated
  • Positive attitude & team spirit
What We Offer:
As a valued member of our team, you can expect:
  • Complete relocation support (flight tickets expenses, hotel accommodation, house searching process)
  • Competitive monthly salary: €2,500 + 2 extra salaries per year
  • Referral Program: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State-of-the-art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity


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