German Language Help Desk Professional
hace 15 horas
Are you looking for a challenging and rewarding role in the field of technology? Do you have excellent communication skills in German and a passion for helping others? We are seeking a highly skilled and motivated individual to join our team as a German Language Help Desk Professional. As a member of our 24/7 help-desk support team, you will be providing top-notch assistance to users via phone and email.
About the Job:
This is a fantastic opportunity for individuals who want to advance their career and work for a multinational company like Teleperformance Greece. As a Global Technology Support Expert, your main responsibilities will include:
- Providing 24/7 help-desk support via phone and email
- Following company and client procedures and guidelines
- Being positive and proactive and having a desire for applying continuous improvement processes
- Exchange ideas and solutions with your colleagues
The ideal candidate will possess:
- Excellent writing & verbal communication skills in German
- Good technical troubleshooting & problem-solving skills
- Technical background & familiarity with technology trends
- Experience in customer service will be appreciated
- Positive attitude & team spirit
As a valued member of our team, you can expect:
- Complete relocation support (flight tickets expenses, hotel accommodation, house searching process)
- Competitive monthly salary: €2,500 + 2 extra salaries per year
- Referral Program: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
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