Dutch-speaking Help Desk Analyst

hace 1 semana


Barcelona, Barcelona, España Computacenter AG & Co. oHG A tiempo completo
About the Position

We are seeking a Dutch-speaking Help Desk Analyst to join our team at Computacenter Spain. As a key member of our Global Service Desk, you will provide technical support to our customers across Europe, resolving IT issues and improving customer satisfaction levels.

The successful candidate will be responsible for answering and supporting queries via various communication channels, resolving IT issues, documenting calls, delegating problems to competent teams, and maintaining customer satisfaction levels.

About You
  • You must be fluent in Dutch and have an advanced level of English.
  • You should have a strong interest in learning about IT and possess logical thinking skills.
  • You need to enjoy helping others solve issues and have outstanding communication skills.
  • You must be able to multitask and work effectively in a team environment.
About Us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide.

We offer a range of benefits, including remote work options, fully paid training, ticket restaurant, private health insurance, bonus, rotation shift, career development opportunities, free online language classes, and a fast recruitment process.



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