Service Coordinator
hace 4 semanas
Makwater is a national water and waste water treatment specialist. We design and manufacture a wide range of water treatment plants, and support our customers with a network of service teams across Australia.
We are an Original Equipment Manufacturer (OEM) of water treatment plants, with a wide range of technologies, and a strong future order book for plants to be installed in Australia and overseas.
The Service Coordinator will be responsible for coordinating service requests from receipt of purchase order to invoice. This will include quoting clients and scheduling maintenance activities, coordinating the service team's movements to attend local and remote sites, and managing client spare parts, consumables, and chemical orders.
The successful candidate will have 3-5 years experience working in a similar administration role, and possess excellent organisational and time management abilities. They will also have strong written and verbal communication skills, and a strong focus on customer satisfaction.
The benefits of this role include an appropriate remuneration package, access to the Employee Assistance Program, and in-house training and personal development.
Key Responsibilities:
- Coordinate service requests from receipt of purchase order to invoice
- Quote clients and schedule maintenance activities
- Coordinate the service team's movements to attend local and remote sites
- Manage client spare parts, consumables, and chemical orders
- Invoice clients for work performed and submit reports as required
Requirements:
- 3-5 years experience working in a similar administration role
- Excellent organisational and time management abilities
- Strong written and verbal communication skills
- Strong focus on customer satisfaction
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