Customer Success Manager

hace 3 semanas


Madrid, Madrid, España Leaddesk A tiempo completo

Are you a customer-centric professional looking to make a meaningful impact on our company's growth and customer satisfaction ratings?

We're strengthening our SME Sales team in Madrid and need your help to welcome the new Spanish speaking Customer Success Manager to our team.

This role offers a unique opportunity to work with a publicly listed company, develop in-depth technical knowledge of LeadDesk's product, and deliver smooth and successful onboarding for our customers.

As a Customer Success Manager, you'll act as a trusted advisor for your customer base, ensuring they succeed by making the most of our product. You'll also be responsible for gathering, analyzing, and acting upon customer feedback to drive product improvements.

To succeed in this role, you'll need a background in sales, customer success, IT support, or project management, as well as a sales-oriented mindset, customer-centric way of working, and fluency in Spanish and English.

We're looking for a collaborative and able to work effectively within a cross-functional team environment, with top-notch communication and problem-solving skills.

If you're a motivated and results-driven professional with a passion for customer success, we'd love to hear from you.


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