Senior Client Solutions Associate

hace 4 semanas


Barcelona, Barcelona, España Gerson Lehrman Group, Inc. A tiempo completo

Senior Client Solutions Associate - Nordic Language Expert

At Gerson Lehrman Group, Inc., we are seeking a highly skilled Senior Client Solutions Associate to join our Professional Services Firms (PSF) team in Barcelona. As a Senior Client Solutions Associate, you will be responsible for delivering projects and building relationships with our clients and network members. You will work closely with senior colleagues to maximize GLG's growth and impact.

Key Responsibilities:

  • Learn the workflow by recruiting new senior industry experts during training to grow GLG's network.
  • Execute time-sensitive projects for GLG's PSF clients.
  • Leverage GLG's network to match Network Members with clients, based on the client's needs.
  • Daily interaction with GLG's experts over the phone to qualify profiles to ensure an exact fit for client projects.
  • Maintain accountability and responsibility for client projects and the overall client experience.
  • Enhance your knowledge of your clients by building strong relationships with them.
  • Collaborate with our Business Development/Sales team to discuss content ideas and map out users to grow revenue and ensure retention of existing accounts.
  • Collaborate with GLG's Events, Strategic Projects, and Survey teams to pitch and execute a wide range of products.
  • Work with senior team members to program virtual and live content events.
  • Preparation for and attendance of client meetings.

Requirements:
  • Ability to multi-task and prioritize activities effectively, while ensuring a high level of accuracy and attention to detail.
  • Excellent communication skills, both written and oral.
  • 1-2 years of demonstrable client services skills where you have owned relationships with clients.
  • Experience of working in a fast-paced environment.
  • Strong attention to detail.
  • Strong desire to work in a collaborative environment.
  • Bachelor's degree or above.
  • Full business proficiency in English, Swedish, Norwegian, or Danish.

What We Offer:
  • Competitive base salary plus quarterly bonus incentive and comprehensive benefits.
  • Global tuition reimbursement to support GLGers who want to continue their professional education.


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