Sales Executive
hace 1 semana
Club Med is seeking a highly motivated and experienced Sales Executive to join our team in Madrid, Spain. As a Sales Executive, you will play a key role in developing corporate sales and promoting our all-inclusive resorts as premier destinations for travel agencies and Meetings & Events collaborators.
Key Responsibilities:- Support B2B and MICE Business Management
- Give support and assistance on providing information and/or onboarding new clients in the corporate and MICE segments
- Manage Key Travel Agencies accounts to ensure partner satisfaction and continued growth
- Prepare quotes, proposals, and contracts for individual and group sales
- Data entry of enquiries, sales leads, opportunities, and account into Salesforce
- Prepare group information files for upcoming departures
- Follow up on pre-stay, stay, and post-stay of most important Travel Agencies and groups
- Product Presentations, Trainings, and Events: Train, prepare, and engage the Travel Agencies for the key sales moments of Club Med
- Train and incentivize the usage of Club Med Travel Agency booking platform
- Promote Club Med's resorts and services as key destinations for meetings, incentives, conferences, and events
- Coordinate and participate in trade shows, industry events, and networking meetings to increase brand awareness of Club Med
- Conduct sales presentations and organize resort site visits for prospective clients
- Contract Management and Negotiations: Prepare commercial proposals and secure profitable agreements
- Manage contract, ensuring customer satisfaction and successful event and incentive program delivery
- Follow process and sales conditions compliance such as contact signatory, invoice, and payment and others as requested
- Follow the Club Med Procedures to ensure the effectiveness of the agreements
- Market Analysis and Reporting: Monitor market trends, identify new opportunities, and adapt sales strategies based on industry demands
- Produce regular reports on sales activities, revenue forecasts, and account performance
- 5 years of experience in the Travel Industry or MICE sector
- Bachelor's degree in business administration, Tourism, Marketing, or a related field
- Customer-Oriented: Proactive focus on customer satisfaction and long-term relationship building
- Teamwork: Ability to collaborate effectively as a team with various departments to achieve common goals
- Effective Communication: Excellent written and verbal communication skills, with the ability to deliver professional presentations at all levels
- Negotiation Skills: Proven ability to negotiate contracts and close high-value deals
- MICE Industry Knowledge: Familiarity with key players, events, and trends within the Meeting & Events industry is a plus
- Tech: Experience with Salesforce is a plus, as well as presentation and data analysis tools (Power BI)
- Languages: Proficiency in English and Spanish is a must. Additional languages are a plus
- Travel: Availability to travel nationally and internationally for client meetings, destination visits, fam trips, Club Med events, site inspections
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