Hub Delivery Account Manager

hace 3 semanas


Sevilla, Sevilla, España Mygwork A tiempo completo

This role is part of Amazon's inclusive employer and a member of Mygwork, the largest global platform for the LGBTQ+ business community. We kindly request that you do not contact the recruiter directly.

At Amazon, we strive to provide best-in-class delivery services, ensuring that all customers, regardless of their location, can receive their orders quickly, accurately, and cost-effectively. Our last-mile team is seeking a dynamic and autonomous Account Manager for the Hub Delivery program, responsible for recruiting and managing a pool of local stores, as well as maintaining relationships with various stakeholders.

This opportunity allows you to be part of a new and rapidly growing environment focused on enhancing the delivery experience for our customers, primarily in rural areas of Spain.

Key Responsibilities:

  • Build and maintain relationships with Hub Delivery store owners and community leaders.
  • Provide lifecycle management and operational support for on-boarded stores.
  • Support your team in daily operations, including performance monitoring, leading meetings, assigning tasks, and addressing ambiguity.
  • Focus on metrics and identify root causes quickly to drive improvements.
  • Find practical and simple solutions to complex problems without compromising quality or core functionality.
  • Utilize exceptional problem-solving and communication skills to influence business and technical audiences.
  • Provide day-to-day support during system/process rollouts and gather feedback.
  • Utilize software and hardware tools to ensure normal day-to-day operations.

Requirements:

  • Relevant experience in logistics.
  • Relevant experience in analyzing data to measure/optimize performance.
  • Advanced proficiency in written and verbal Spanish and English.
  • Relevant experience working with MS Office suite (Word, Excel, Outlook).
  • Ability to communicate with various stakeholders, including peers, cross-functional teams, and leadership.
  • Experience in meeting deadlines, managing multiple priorities, and working independently in an ambiguous and fast-paced environment.

Mygwork is an inclusive employer and a member of the LGBTQ+ business community. We welcome applications from diverse candidates.



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