Hub Delivery Account Manager
hace 3 semanas
This role is part of Amazon's inclusive employer and a member of Mygwork, the largest global platform for the LGBTQ+ business community. We kindly request that you do not contact the recruiter directly.
At Amazon, we strive to provide best-in-class delivery services, ensuring that all customers, regardless of their location, can receive their orders quickly, accurately, and cost-effectively. Our last-mile team is seeking a dynamic and autonomous Account Manager for the Hub Delivery program, responsible for recruiting and managing a pool of local stores, as well as maintaining relationships with various stakeholders.
This opportunity allows you to be part of a new and rapidly growing environment focused on enhancing the delivery experience for our customers, primarily in rural areas of Spain.
Key Responsibilities:
- Build and maintain relationships with Hub Delivery store owners and community leaders.
- Provide lifecycle management and operational support for on-boarded stores.
- Support your team in daily operations, including performance monitoring, leading meetings, assigning tasks, and addressing ambiguity.
- Focus on metrics and identify root causes quickly to drive improvements.
- Find practical and simple solutions to complex problems without compromising quality or core functionality.
- Utilize exceptional problem-solving and communication skills to influence business and technical audiences.
- Provide day-to-day support during system/process rollouts and gather feedback.
- Utilize software and hardware tools to ensure normal day-to-day operations.
Requirements:
- Relevant experience in logistics.
- Relevant experience in analyzing data to measure/optimize performance.
- Advanced proficiency in written and verbal Spanish and English.
- Relevant experience working with MS Office suite (Word, Excel, Outlook).
- Ability to communicate with various stakeholders, including peers, cross-functional teams, and leadership.
- Experience in meeting deadlines, managing multiple priorities, and working independently in an ambiguous and fast-paced environment.
Mygwork is an inclusive employer and a member of the LGBTQ+ business community. We welcome applications from diverse candidates.
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