Customer Service Ambassador in Barcelona
hace 3 semanas
Our company Cross Border Talents is seeking a Customer Service Ambassador to join our team in Barcelona. This is a full-time (38.5h/week) position with a temporary contract.
The ideal candidate will have strong communication and interpersonal skills, as well as advanced proficiency in Slovenian (C2) and English. PC skills, particularly in Office 365 and CRM Database, are also essential.
We offer a competitive salary of approximately €35,000 per year, considering the location and industry standards. Benefits include health insurance upon receiving a permanent contract, flexible benefits such as nursery school transport options after probation, and a modern work environment near the Glories shopping mall.
In this role, you will engage with international travelers and accommodation suppliers, understanding and addressing their needs with the highest level of service. You will handle inquiries related to services, payments, and technical requirements via email and phone, ensuring smooth communication by providing accurate information and following set processes.
We value solution-driven individuals who are goal-oriented and adaptable to changing priorities. If you are passionate about delivering top-notch customer service and love working in a multicultural environment, we encourage you to apply.
As a Customer Service Ambassador, you will be part of a leading department with excellent learning and development opportunities. You will receive 3 weeks of initial training with ongoing personal coaching.
Key responsibilities:
- Provide exceptional customer service to international travelers and accommodation suppliers
- Handle inquiries related to services, payments, and technical requirements
- Ensure smooth communication by providing accurate information and following set processes
We look forward to hearing from you
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