Customer Service Ambassador
hace 9 horas
Company Overview
Vets Hired is a dynamic organization dedicated to providing exceptional customer service. Our team of professionals is committed to delivering outstanding support to our members, and we're seeking a highly skilled Customer Service Ambassador to join our ranks.
Salary
The estimated annual salary for this position is between $45,000 and $60,000, depending on experience and qualifications.
Job Description
We are looking for an exceptional individual who can provide top-notch service to our customers. As a Customer Service Ambassador, you will be responsible for:
- Answering phone calls and utilizing knowledge of credit union products, data systems, and web-based applications to provide information, answer questions, and assist with requests and concerns for both member and non-member callers.
- Completing required member verification, reviews accounts, relay company and credit union policy/procedures, and communicates with management or other teams/departments as needed to remedy member service issues in a remote environment.
- Specializing in either digital, cards, or loans-related queue and processes related transactions.
Required Skills and Qualifications
To succeed in this role, you will need:
- 6 months of experience in customer service.
- Excellent written and verbal communication skills.
- Able to thrive in a fast-paced customer service environment.
- Highly organized and detail oriented.
- Able to work independently and prioritize work effectively.
- Able to navigate and utilize multiple platforms/computer software simultaneously.
Benefits
Vets Hired offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.
Others
This is a fantastic opportunity to join a dynamic team and contribute to the success of our organization. If you're a motivated and customer-focused individual, we encourage you to apply.
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