Customer Service Ambassador

hace 9 horas


Madrid, Madrid, España Vets Hired A tiempo completo

Company Overview

Vets Hired is a dynamic organization dedicated to providing exceptional customer service. Our team of professionals is committed to delivering outstanding support to our members, and we're seeking a highly skilled Customer Service Ambassador to join our ranks.

Salary

The estimated annual salary for this position is between $45,000 and $60,000, depending on experience and qualifications.

Job Description

We are looking for an exceptional individual who can provide top-notch service to our customers. As a Customer Service Ambassador, you will be responsible for:

  • Answering phone calls and utilizing knowledge of credit union products, data systems, and web-based applications to provide information, answer questions, and assist with requests and concerns for both member and non-member callers.
  • Completing required member verification, reviews accounts, relay company and credit union policy/procedures, and communicates with management or other teams/departments as needed to remedy member service issues in a remote environment.
  • Specializing in either digital, cards, or loans-related queue and processes related transactions.

Required Skills and Qualifications

To succeed in this role, you will need:

  • 6 months of experience in customer service.
  • Excellent written and verbal communication skills.
  • Able to thrive in a fast-paced customer service environment.
  • Highly organized and detail oriented.
  • Able to work independently and prioritize work effectively.
  • Able to navigate and utilize multiple platforms/computer software simultaneously.

Benefits

Vets Hired offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.

Others

This is a fantastic opportunity to join a dynamic team and contribute to the success of our organization. If you're a motivated and customer-focused individual, we encourage you to apply.



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