Virtual Customer Service Ambassador

hace 4 días


Madrid, Madrid, España Addmore Outsourcing Inc. A tiempo completo

We are seeking a highly skilled Virtual Customer Service Ambassador to join our team at Addmore Outsourcing Inc.

Job Summary

This is a unique opportunity to work in a dynamic virtual environment, providing exceptional customer service and support to clients across various platforms.

Key Responsibilities:
  • Serve as the primary point of contact for all incoming communications, including phone calls, emails, and online chat.
  • Provide prompt and professional responses to inquiries, ensuring that client needs are met with a high level of satisfaction.
  • Manage and coordinate appointments, meetings, and virtual events using online scheduling tools, ensuring seamless coordination and minimal conflicts.
  • Perform various administrative tasks such as data entry, document preparation, and maintaining digital files, ensuring accuracy and attention to detail.
  • Support team members with their administrative needs as required, fostering a collaborative and productive work environment.
  • Greet and assist clients in a friendly and professional manner, providing information about services and directing them to the appropriate departments.

In this role, you will have the opportunity to utilize your excellent communication skills, both written and verbal, to deliver outstanding customer service and support. You will also be responsible for handling internal and external communications, ensuring that messages are accurately relayed and follow-ups are completed in a timely manner.

A strong focus on maintaining clear and effective communication channels is essential in this position, as well as the ability to troubleshoot any issues that arise with technology and ensure that all systems are functioning properly.

Addmore Outsourcing Inc. offers a competitive salary of $45,000 - $55,000 per year, commensurate with experience, plus benefits and opportunities for professional growth and development.

If you are a motivated and customer-focused individual with excellent communication skills and a proven track record of delivering exceptional service, we encourage you to apply for this exciting opportunity.



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