Dining Service Ambassador

hace 1 semana


Madrid, Madrid, España Heritage Madrid Hotel A tiempo completo
Job Description

At Heritage Madrid Hotel, we are committed to providing exceptional service to our guests. As a Dining Service Ambassador, you will play a key role in ensuring that every guest has a memorable experience.

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Dining Service Ambassador. This is an exciting opportunity to work in a dynamic environment where no two days are ever the same.

Your main responsibility will be to provide prompt and courteous service delivery to all guests in our food and beverage outlets. You will be one of the key influencing factors in guest satisfaction, and as such, it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our outlets.

You will work closely with other departments to ensure the timely and efficient operation of our restaurants. This includes having complete knowledge of the menus, beverages, services, and facilities provided by the hotel.

In addition, you will continuously develop your professional skills to further increase guest satisfaction. This may involve attending training sessions and participating in performance evaluations.

Your duties will also include ensuring a safe and hygienic work area and upholding the privacy rights of our guests.

Requirements
  • Previous experience in Food & Beverage/Restaurant operations
  • Passion for excellent service
  • Excellent team-worker
  • Spanish and English language skills
What We Offer

As a Dining Service Ambassador at Heritage Madrid Hotel, you can expect a competitive salary of approximately €25,000 per year, depending on your level of experience and qualifications. In addition, you will receive a range of benefits, including access to ongoing training and development opportunities, meal discounts, and a generous bonus scheme.

Company Overview

Heritage Madrid Hotel is a 4-star hotel located in the heart of Madrid. We pride ourselves on providing exceptional service and hospitality to our guests, and we are committed to creating a positive and supportive work environment for our staff.


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