Customer Service Expert

hace 6 días

Málaga, Málaga, España Minacs A tiempo completo
Job Description

About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at Minacs. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities

  1. Provide technical support and troubleshooting to customers via various communication channels.
  2. Analyze and resolve complex technical issues in a timely and efficient manner.
  3. Collaborate with internal teams to ensure seamless customer experience.
  4. Stay up-to-date with the latest technical developments and advancements in the industry.

Requirements

  1. Proficient level of English language skills.
  2. Completed ICT training or equivalent experience.
  3. Knowledge of network architecture and consumer electronics products.
  4. Strong analytical and problem-solving skills.
  5. Excellent communication and customer service skills.

What We Offer

  1. Full-time permanent contract with a competitive salary and bonus structure.
  2. Opportunities for career growth and professional development.
  3. Collaborative and dynamic work environment.
  4. Recognition and rewards for outstanding performance.

Join Our Team

We are committed to creating a diverse and inclusive work environment that values and respects all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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