Software Field Service Engineer

hace 3 semanas


Zaragoza, Zaragoza, España Eaton A tiempo completo
Job Summary:

Eaton Corporation is a leading energy management company that provides innovative solutions for effective, safe, and sustainable management of electrical, hydraulic, and mechanical energy. As a Technical Field Service Representative, you will be responsible for providing on-site service to customers in the EMEA region, ensuring maximum customer satisfaction and loyalty.

Key Responsibilities:
  • Provide field service for customers in the areas of hardware/software installation, startup, maintenance, debugging, and training of EPMS, DCIM, and SCADA systems.
  • Work with software configuration engineer on-site to implement system integration, installation, start-up, maintenance, debugging, pre-configuration, pre-commissioning, FAT, SAT, and training.
  • Support junior Field Service Representatives as they execute jobs in the field.
  • Assist with procurement and maintenance of PPE for field resources.
  • Provide timely, detailed, and accurate site reports on service work performed, product performance, and warranty liabilities to company expense and time allocation.

Requirements:
  • Computer science or electrical engineering background, suitable education/qualifications.
  • Relevant years of service experience, providing field service for engineering projects of complex working scope.
  • Familiarity with EPMS/DCIM/BMS software offerings as well as associated products such as SQL and MS/Linux OS.
  • Networking knowledge and certifications.
  • Virtualization experience (VMware, Hyper-V).
  • Teamwork, communication skills, customer focus, and flexibility.
  • Ability to work together with different cultures and follow instructions.

What We Offer:
  • A collaborative, can-do, result-oriented working environment within the team.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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