Software Field Service Engineer
hace 3 semanas
About the Role:
Eaton Corporation is a leading energy management company with a strong presence in the EMEA region. We are seeking a highly skilled Field Service Engineer (M/F/D) to join our team as a Technical Leader in EMEA.
Key Responsibilities:
- Provide on-site hardware installation and software pre-configuration of Power Management and control systems and next-generation Power Monitoring and SCADA platforms.
- Work with software configuration engineer on site to implement system integration, installation, start-up, maintenance, de-bugging, pre-configuration, pre-commissioning, FAT, SAT, and training.
- Work with and provide troubleshooting and technical support for junior Field Service Representatives as they execute jobs in the field.
- Create a collaborative, can-do, result-oriented working environment within the team.
- Demonstrate safety consciousness in equipment handling, electrical and electronic procedures, and the unique situations encountered at diverse work sites.
- Assist with procurement and maintenance of PPE for field resources.
- Provide timely, detailed, and accurate site reports on service work performed, product performance, and warranty liabilities to company expense and time allocation.
- Provide project execution team feedback and contribute to working process, engineering capability, and resource review.
- Work with senior management for hiring, training, coaching, and team building.
- Provide customers with basic technical support and on-site information via phone or on-site consultation.
Requirements:
- Computer science or electrical engineering background, suitable education/qualifications.
- Relevant years of service experience, providing field service for engineering projects of complex working scope.
We Offer:
Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry.
Work in a company committed to inclusion & diversity and sustainability.
Annual mentoring program, Eaton University, a reward and recognition system
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