Cloud Partner Account Manager With German

hace 2 semanas

Barcelona, Barcelona, España Acronis A tiempo completo
Job Description

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on.

We are seeking a Cloud Partner Account Manager to join our mission to create a #CyberFit future and protect all data, applications, and systems across any environment.

As a Cloud Partner Account Manager, you will bring experience in Account Management and have a passion for Data Protection and Cyber Security.

You will work as part of the Inside Sales Channel Management organization and aligned with a portfolio of service providers utilizing Acronis Cyber Protect Cloud.

Main Responsibilities
  • Drive quarter-over-quarter cloud revenue growth working through assigned partners.
  • Make a territory analysis and planning for dedicated geographies to identify top potential partners.
  • Perform account planning with all managed partners with a level of certain details depending on partner's engagement, loyalty, and responsiveness.
  • Train new and existing partners with existing and new products.
  • Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources, and tools.
  • Guide partners to adopt Acronis Automation and Security tooling to increase their operational efficiency.
  • Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner, and help to retain existing customer to partner.
  • Drive partner's satisfaction and act as a trusted advisor and single point of contact throughout the entire partner lifecycle.
  • Drive successful upsell/cross-sell initiatives with partners to increase new services attach rate.
  • Put maximum efforts to avoid churn and retain a partner.
  • Engage and orchestrate all needed internal resources to help dedicated partners' growth.
  • Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out.
  • Know partner's lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed.
  • Maintain a regularity/frequency of contact with every partner depending on priority.
Requirements
  • Minimum 3 years of sales and marketing experience in the MSP channel software industry on similar positions such as channel sales, partner account management, or channel development—experience in equivalent role highly desired.
  • Proven experience in a Cyber Security company demonstrating a strong understanding of industry practices and protocols.
  • Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services.
  • In-depth channel and field sales knowledge with an understanding of the cloud market business model.
  • Strong presentational, communication, and interpersonal skills with the ability to clearly articulate the product's different features and answer all customer questions.
  • Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy.
  • Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities.
  • Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies.
  • Highly persistent in follow-up conversations, negotiations, and closing sales skills.
  • Fluent in German and English.
  • Passion and commitment to succeed by working hard and never giving up.

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