Concierge Assistant
hace 3 semanas
Job Summary
As a Concierge Assistant at Rosewood Villa Magna, you will provide exceptional service to our discerning guests, ensuring their stay is nothing short of unforgettable. You will be responsible for delivering personalized experiences, exceeding guest expectations, and maintaining the highest level of professionalism in a fast-paced environment.
Key Responsibilities
- Provide accurate and timely information to guests regarding hotel services, amenities, and local attractions.
- Assist guests with special requests, such as arranging transportation, making reservations, and providing recommendations.
- Collaborate with the front office team to ensure seamless guest experiences.
- Maintain a thorough knowledge of hotel services, amenities, and local attractions to provide expert recommendations.
Requirements
- Fluent written and spoken Spanish and English.
- Excellent communication and interpersonal skills.
- Ability to work in a team environment and adapt to changing priorities.
- Knowledge of ultra-luxury hotel industry and local culture.
About Us
Rosewood Villa Magna is a luxurious hotel located in the heart of Madrid, offering 154 elegantly appointed guestrooms and suites, distinctive dining experiences, and a world-class spa. We are committed to providing exceptional service and creating unforgettable experiences for our guests.
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