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Technical Customer Service Representative

hace 2 meses

Barcelona, Barcelona, España Blu Selection A tiempo completo

**Job Summary**

We are seeking a highly skilled and customer-focused Technical Customer Service Representative to join our team at Blu Selection. As a Technical Customer Service Representative, you will be responsible for providing exceptional support to our customers, resolving technical issues, and ensuring a high-quality service experience.

**Key Responsibilities:**

  • Support customers with inquiries related to telecom services, focusing on technical questions
  • Maintain and update customers' accounts
  • Deal with sensitive data
  • Ensure high-quality service and customer satisfaction

**What We Offer:**

  • Type of contract: Indefinite
  • Full-time, Monday to Friday, from 09:00 to 17:30 (with possibilities for weekends and evenings in the future)
  • Training: 3 months
  • Equipment provided
  • Growing opportunities within the company
  • Events with the team
  • Free Spanish lessons
  • Meal allowances possible
  • Constant training
  • International environment
  • Support from the company regarding NIE and SSN

**Requirements:**

  • A native level of Dutch and a good level of English
  • Interest in technical support and troubleshooting
  • An attentive listener, comfortable and skilled at communicating with people
  • Energetic, innovative, and working proactively at a fast pace
  • Ability to handle sensitive data reliably

**About Us:**

Blu Selection is a Belgian Business Process Outsourcing company known for providing a quality service in customer experience and business consultancy for our clients. As a proud people company, we constantly adapt to maintain a safe work environment for our employees. We are looking for new members to join our multilingual team based in Barcelona.