Technical Customer Service Representative

hace 1 mes


Barcelona, Barcelona, España Blu Selection A tiempo completo

Job Title: Technical Customer Service Representative

About the Role:

We are seeking a highly skilled Technical Customer Service Representative to join our team in Barcelona. As a Technical Customer Service Representative, you will be responsible for supporting customers with inquiries related to telecom services, focusing on technical questions.

Key Responsibilities:

  • Supporting customers with technical questions and issues related to telecom services
  • Maintaining and updating customers' accounts
  • Dealing with sensitive data
  • Ensuring high-quality service and customer satisfaction

What We Offer:

  • Type of contract: Indefinido
  • Fulltime, Mon-Fri, from 09:00 - 17:30 (in the future weekends and evenings possible)
  • Training: 3 months
  • Equipment provided
  • Growing opportunities within the company
  • Events with the team
  • Free Spanish lessons
  • Meal allowances possible
  • Constant training
  • International environment
  • Support from the company regarding NIE and SSN

Requirements:

  • A native level of Dutch and a good level of English
  • Interest in technical support and troubleshooting
  • An attentive listener, comfortable and skillful at communicating with people
  • Energetic, innovative and working proactively at a fast pace
  • Ability to handle sensitive data reliably

About the Company:

This Belgian Business Process Outsourcing company is well-known for providing quality service in customer experience and business consultancy for their clients.

As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona.

About Barcelona:

Barcelona is a beautiful beach city surrounded by both coastal towns and mountains. It offers a unique experience of an international and diverse culture, delightful gastronomic experiences of Spanish, Catalan and World cuisines, and a dynamic and active urban life where it is difficult to get bored.



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