Customer Support Specialist
hace 2 meses
About the Role
We are seeking a highly skilled and customer-focused Customer Support Specialist to join our team in the DACH market. As a key member of our customer support team, you will be responsible for providing exceptional support to our German-speaking customers, ensuring their needs are met and exceeded.
Key Responsibilities
- Provide timely and effective support to customers via phone, email, and chat channels
- Assist merchants with questions and inquiries about our POS solution
- Work collaboratively with cross-functional teams to resolve customer issues and improve overall customer experience
- Contribute to the development and implementation of process improvements to enhance customer satisfaction
Requirements
- Excellent verbal and written communication skills in German and English
- Proven problem-solving skills and ability to work independently
- Experience with CRM systems and ability to learn new technologies quickly
- Strong multi-tasking skills and ability to work in a fast-paced environment
What We Offer
- Flat hierarchies and small teams, allowing for autonomy and growth opportunities
- Restaurant tickets and health insurance
- Public transport subsidy and opportunities for professional development
- Free drinks, fruits, cereals, and nuts for everyone
- Fun team events, yoga, and a kicker table
About SumUp
We believe in empowering small business owners to succeed. Our mission is to create powerful, easy-to-use financial solutions that help them run their businesses with confidence. We're committed to diversity, equity, and inclusion, and strive to create a workplace that's welcoming and inclusive for all.
-
Customer Support Specialist
hace 10 horas
Barcelona, Barcelona, España Head Hunt International A tiempo completoCustomer Support SpecialistOur client, a leading technology company, is seeking an experienced Customer Support Specialist to join their team in Athens, Greece. As a Customer Support Specialist, you will be responsible for providing top-notch support to customers, identifying their needs, and delivering solutions to resolve their issues.Key...
-
Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España German-World, Inc A tiempo completoWe're looking for a talented Customer Support Specialist to join our Support team.As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their EV charging experience is seamless and reliable.You will be the first point of contact for customers experiencing issues with their charging stations,...
-
Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Careerxtra A tiempo completoCustomer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team in Barcelona. As a Danish speaker, you will be responsible for providing exceptional customer service to our Swedish-speaking clients, resolving their inquiries and issues via phone, email, or chat.Key Responsibilities:Provide support to Danish-speaking...
-
Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Careerxtra A tiempo completoCustomer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team in Barcelona. As a Danish speaker, you will be responsible for providing exceptional customer service to our Swedish-speaking clients, resolving their inquiries and issues via phone, email, or chat.Key Responsibilities:Provide support to Danish-speaking...
-
Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Careerxtra A tiempo completoCustomer Support SpecialistWe are seeking a highly skilled Customer Support Specialist fluent in Swedish to join our team in Barcelona. As a key member of our customer support team, you will be responsible for providing exceptional support to our Swedish-speaking clients via phone, email, or chat.Key Responsibilities:Provide support to Swedish-speaking...
-
Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Careerxtra A tiempo completoCustomer Support SpecialistWe are seeking a highly skilled Customer Support Specialist fluent in Swedish to join our team in Barcelona. As a key member of our customer support team, you will be responsible for providing exceptional support to our Swedish-speaking clients via phone, email, or chat.Key Responsibilities:Provide support to Swedish-speaking...
-
Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Careerxtra A tiempo completoJob Title:Customer Support SpecialistJob Description:We are seeking a highly skilled Customer Support Specialist fluent in Danish to join our team at Careerxtra in Barcelona. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our Danish-speaking clients via phone, email, or chat.Key...
-
Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Careerxtra A tiempo completoJob Title:Customer Support SpecialistJob Description:We are seeking a highly skilled Customer Support Specialist fluent in Danish to join our team at Careerxtra in Barcelona. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our Danish-speaking clients via phone, email, or chat.Key...
-
Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Play'N Go A tiempo completoJob Title: Customer Support SpecialistAbout the Role:We are seeking a highly skilled Customer Support Specialist to join our team at Play'N Go. As a Customer Support Specialist, you will be the first point of contact for our customers, handling incoming contacts via phone and mail. Your primary responsibility will be to assist customers and deal with...
-
Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Tecalliance A tiempo completoCustomer Support SpecialistAt TecAlliance, we're seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their queries are resolved efficiently and effectively.Key Responsibilities:Analyze and resolve customer...
-
Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Careerxtra A tiempo completoJob Title:Customer Support SpecialistJob Description:We are seeking a highly skilled Customer Support Specialist fluent in Swedish to join our team in Barcelona. As a key member of our customer support team, you will be responsible for providing exceptional support to our Swedish-speaking clients via phone, email, or chat.Your primary goal will be to deliver...
-
Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Careerxtra A tiempo completoJob Title:Customer Support SpecialistJob Description:We are seeking a highly skilled Customer Support Specialist fluent in Swedish to join our team in Barcelona. As a key member of our customer support team, you will be responsible for providing exceptional support to our Swedish-speaking clients via phone, email, or chat.Your primary goal will be to deliver...
-
Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Merantix A tiempo completo**Customer Support Specialist**Our Customer Support Team is a dynamic group of professionals who are passionate about delivering exceptional customer experiences. As a Customer Support Specialist, you will play a critical role in helping our customers overcome technical challenges and achieve their goals.**Responsibilities**Provide timely and effective...
-
Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Merantix A tiempo completo**Customer Support Specialist**At Merantix, we're looking for a skilled Customer Support Specialist to join our team. As a key member of our Customer Support Team, you will be responsible for providing exceptional support to our customers through various channels, including live chat, email, and phone.**Key Responsibilities:**Support customers with technical...
-
Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Red Frog Recruitment A tiempo completoCustomer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle customer inquiries and issues via phone, email, and chatAssist clients with account issues, product...
-
Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completoJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our team in Barcelona. As a Customer Support Specialist, you will be responsible for providing exceptional service to customers, handling incoming queries via phone, email, chat, or automated alerts, and ensuring that user needs are met quickly.Key Responsibilities Efficiently...
-
Customer Support Specialist
hace 4 días
Barcelona, Barcelona, España Talent Search People - Native Speakers A tiempo completoCustomer Support RoleWe are looking for a skilled Customer Support Specialist to join our team at Talent Search People - Native Speakers.Responsibilities:Provide first-line support to customers via various communication channels.Identify and resolve customer issues in a timely and efficient manner.Answer customer questions about insurance options, refunds,...
-
Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Van Ons A tiempo completoCustomer Support SpecialistAre you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic environment where no two days are the same?As a Customer Support Specialist at Van Ons, you will be the primary point of contact for our customers, providing timely and effective support for their website management needs. Your...
-
Customer Support Specialist-Finnish
hace 2 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoCustomer Support Specialist OpportunityCpm International is seeking a highly skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Handle customer inquiries and resolve issues in a...
-
Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team in Barcelona. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients, ensuring their satisfaction and loyalty.Key ResponsibilitiesSupport customers with inquiries related to telecom...