Customer Support Specialist

hace 3 días


Barcelona, Barcelona, España Play'N Go A tiempo completo

Job Title: Customer Support Specialist

About the Role:
We are seeking a highly skilled Customer Support Specialist to join our team at Play'N Go. As a Customer Support Specialist, you will be the first point of contact for our customers, handling incoming contacts via phone and mail. Your primary responsibility will be to assist customers and deal with their complaints promptly and effectively.

Key Responsibilities:
Handle incoming contacts from customers via phone and mail
Assist customers and deal with their complaints promptly and effectively
Be the first point of contact and resolve customer queries and related requests

Requirements:
Native/fluent in Norwegian, both oral and written
Fluent in English (at least B2 level)
Prior working experience in customer service/support is considered an advantage
Resourceful and stress-resilient personality that can adapt and remain calm in all situations

What We Offer:
Excellent remuneration package based on experience, skills, and performance
Higher salary from the 7th month
Working hours: 08:00 - 16:00 Monday-Thursday, 09:00 - 16:00 Friday
23 working days of paid annual leave
Guidance and tools to reach your full potential



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