Global Transfer Coordinator
hace 3 semanas
About MTS Globe Spain
As a leading incoming agency in Europe, MTS Globe Spain is committed to providing exceptional service to its clients. With a network of 65 destination offices across 19 countries, our team has a strong market presence in 27 source markets in Europe and North America.
A Day in the Life of a Transfer Agent
We are seeking an experienced Transfer Agent to join our team in Lanzarote. As a Transfer Agent, you will be responsible for managing and controlling transfer routes in Lanzarote, ensuring seamless communication with providers, hoteliers, and TTOO. Your attention to detail and organizational skills will be crucial in resolving claims and incidents promptly.
Main Responsibilities:
- Manage and control transfers in Tenerife
- Communicate effectively with providers, hoteliers, and TTOO
- Resolve claims and incidents efficiently
- Collaborate with internal departments to maintain high-quality service standards
- Contribute to the planning of transfer routes in Lanzarote
Requirements:
- Proven experience in a transfer department
- Advanced level of English, with additional languages a plus
- Familiarity with IT systems and adaptability to our operational systems
- Good knowledge of Lanzarote
- Studies in Tourism or related fields
What We Offer:
- An estimated salary of €35,000 - €40,000 per annum, depending on experience
- A dynamic work environment with opportunities for growth and development
- The chance to work with a global company with a strong international network
How to Succeed:
To thrive in this role, you should possess excellent problem-solving skills, be able to work independently, and have a strong commitment to delivering exceptional customer service. If you are passionate about optimizing transfer routes and designing efficient solutions, we encourage you to apply.
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