Dedicated Client Service Specialist

hace 5 días


Madrid, Madrid, España Job Squad A tiempo completo

Job Squad, a multilingual recruitment company with offices in Copenhagen and Sliema, is seeking a highly skilled Dedicated Client Service Specialist to join our team. Located in Europe, we specialize in recruiting top talent for various positions across the continent. Our mission is to provide exceptional client service while ensuring a smooth transition for individuals moving abroad.

About the Role

We are looking for a talented individual to handle customer-related issues, including banking queries, account opening, password resets, and transfers. Additionally, you will be responsible for back-office management, such as responding to emails and WhatsApp messages, as well as offering banking products that meet our clients' needs. You will work closely with our team to ensure compliance with regulatory requirements, quality standards, and sales objectives.

Key Responsibilities
  • Provide exceptional customer service related to banking issues, account opening, and access password locks.
  • Manage back office tasks, including answering emails and WhatsApp messages.
  • Offer banking products that meet our clients' needs.
  • Ensure compliance with regulatory requirements, quality standards, and sales objectives.
Ideal Candidate

We are looking for a highly motivated and experienced individual with a strong academic background in Business Administration, Mathematics, or Law. You should have excellent communication skills, both written and verbal, as well as analytical and problem-solving abilities. Your commercial acumen, social skills, and ability to work under pressure are essential for this role. Cloud certification or Cyber Security certification is desirable, but not mandatory.

What We Offer

In addition to a competitive salary, we offer development opportunities within the company, health insurance, and performance bonuses. Our Referral Program also provides an incentive for successful referrals. If you are a goal-oriented, self-motivated individual who is proactive, confident, competitive, and tenacious, we encourage you to apply.



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