Amazon Business B2B Account Manager

hace 1 día

Madrid, Madrid, España Amazon A tiempo completo
Job Title: B2B Account Manager

Amazon Business is seeking a highly organized and customer-focused B2B Account Manager to join our team. As a B2B Account Manager, you will be responsible for managing a portfolio of requests from strategic accounts, helping them fulfill bulk orders, and improving business processes to support our Business Customers and Sellers.

Key Responsibilities:
  • Manage a portfolio of requests from strategic accounts and support them in fulfilling bulk orders.
  • Help improve business processes and make us more effective in supporting our Business Customers and Sellers.
  • Work on projects to improve the long-term business Customer experience and grow the Amazon Business marketplace.
Requirements:
  • Bachelor's degree
  • 2+ years experience in business or account management in eCommerce or a similar industry
  • Fluency in English and one of these languages: Spanish, French, German or Italian
  • Experience interpreting data and making business recommendations
  • Working knowledge of Microsoft Office Applications (Access, Excel, Power Point and Word)
  • Able to work in a diverse team
Preferred Qualifications:
  • Strong data skills including Microsoft Excel
  • Good listener and effective communicator
  • Ability to thrive in an ambiguous environment
  • Ability to prioritize and manage multiple responsibilities
  • Always does what is right for the customer; relentlessly customer-focused
  • Experience contacting and providing solutions for companies' needs in a target-based environment
  • Experience using Salesforce.Com or another CRM tool
  • SQL knowledge is an advantage

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