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Senior Key Account Manager
hace 2 meses
About MTS Globe
MTS Globe is a leading destination company in Europe, with a strong presence in 27 source markets and a network of 65 destination offices in 19 countries. Our company serves over 6.3 million customers with 31 million overnights per year in over 250 hotels.
Our Vision
We are committed to expanding our network and creating new business models in a rapidly changing distribution environment. Our goal is to provide superior value to our clients through reliable and high service levels, customized solutions, and advanced technological integrations.
Job Description
We are seeking a proactive and motivated Senior Commercial Key Account Manager to join our dynamic team based in Palma de Mallorca. The successful candidate will be responsible for identifying, developing, and managing accounts within our organization, optimizing the current client portfolio, and driving acquisition of new clients and source markets.
Main Responsibilities
- Build strong relationships with existing clients to fully understand their requirements and demands.
- Lead market research, conduct analysis, and identify new commercial opportunities.
- Proactively identify sales channels to expand the customer network.
- Partner and collaborate with cross-country teams to develop, drive, and implement a mid/long-term strategic commercial plan aligned with company business objectives.
- Develop and enhance products, portfolios, and services by sharing best practice and leading innovation.
- Drive operational and cost efficiencies by identifying and streamlining processes and further developing technology.
- Monitor and evaluate commercial activities performance and prepare reports for senior management and clients.
- Participate in industry events at national and international specialist trade fairs, networking events, and workshops.
- Plan and lead regular sales trips, scouting trips, and host clients where relevant and appropriate.
Requirements
- At least 5 years of professional experience in a Sales/Key Account position.
- Highly motivated, pro-active team player with a positive 'can-do' attitude.
- Excellent sales, communication, and presentation capabilities with strong relational and persuasion skills.
- Strong analytical thinking with a focus on understanding and responding to key business indicators and competitive trends.
- Ability to work and interact in a multinational and multicultural environment.
- Flexibility with disposition to travel.
- Fluent written and oral communication skills in French and English, additional languages will be a plus.
- Solid knowledge of MS Office applications.
- Degree in Tourism or in Business Administration is a plus.
What We Offer
- Join our Wellness programme which promotes both emotional and mental health and offers free legal and financial advice.
- Refreshing beverages and a variety of fruits are available for all employees to support a healthy lifestyle.
- Advancing your professional growth through language training.
- Celebrate with us during our annual events and festive holidays, including Easter, Halloween, Thanksgiving, and more.
- Join one of our sports communities and practice your favourite sport in great company.
- Benefit from special health insurance rates.
